Niello Volkswagen
Sacramento, CA
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1,333 Reviews of Niello Volkswagen
My service advisor AJ was very helpful in getting my car checked out as quickly as possible. He was very polite and personable, and thoroughly explained diagnostic steps taken and possible corrective steps checked out as quickly as possible. He was very polite and personable, and thoroughly explained diagnostic steps taken and possible corrective steps to take in the future, should the problem reoccur. More
They answer all questions, polite, very customer service oriented, no grumpy unhappy workers, gave Military discount. They updated me several times throughout the day that car is going to be fixed around th oriented, no grumpy unhappy workers, gave Military discount. They updated me several times throughout the day that car is going to be fixed around the time they estimated from the start and that so far it is on schedule. Was very happy with experience. (Scheduling, communication, Service, customer service, and Work) More
Everyone at this dealership goes out of their way to make sure you are happy and comfortable with the whole experience of getting your car serviced sure you are happy and comfortable with the whole experience of getting your car serviced More
Have used Niello VW for years and always happy with the service. Brandon has been my point of contact the last few times and he his always friendly and professional. He was able to get me in and out of the service. Brandon has been my point of contact the last few times and he his always friendly and professional. He was able to get me in and out of the service department in no time and kept me updated on the progress of the service throughout the day. He gave an accurate assessment when unexpected times arose and had sound advice on how to manage them. Happy to be a repeat customer. More
Great purchasing experience. No high pressure to make a sale and they do listen to what your needs are. Also great sale team, very relax experience and not pushy sales person. No high pressure to make a sale and they do listen to what your needs are. Also great sale team, very relax experience and not pushy sales person. Thanks Niello for a wonderful purchasing experience and especially to Pleajur. More




