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Niello Volkswagen

Sacramento, CA

4.8
1,333 Reviews

2701 Arden Way

Sacramento, CA

95825

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1,333 Reviews of Niello Volkswagen

February 25, 2025

Niello VW customer service is amazing! I would recommend to all my friends and family. Logan, Tevin, Alex and Scott were incredible. I’ve been purchasing VW’s for over 20 years and this de More

by JETTAGURLKERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss, Alexander Hurlimann, Scott Russo, Louis Phan, Tevin Saelee
Feb 25, 2025 -

Niello Volkswagen responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

February 25, 2025

Great customer service, Good communication. Great job! Happy with the service. I would recommend anyone to Niello. VW. More

by Mr GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
Feb 25, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 24, 2025

Service was great…Hengameh and Ray were super nice…Logan was a true class act…he was extremely helpful and took care of my needs. We were able to make a deal happen which is great. More

by DENNYOHO28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss, Raymond Moreno, Hengameh Amiri
Feb 25, 2025 -

Niello Volkswagen responded

It's great to hear that Hengameh and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

February 24, 2025

This was the best car buying experience we have ever had. Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient whil More

by RFOOTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson, Scott Russo
Feb 24, 2025 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Stephen and I had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

February 23, 2025

Everyone was great and professional. Pleajir was very thorough and patient helping us learn about the car. We were worried about the car scraping the driveway and he helped us immensely More

by SHIELLSSUSAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Phan, Pleajur Bryant
Feb 24, 2025 -

Niello Volkswagen responded

Susan, Thank you so much for choosing Niello Volkswagen! Please let Pleajur and our team know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

February 23, 2025

Stephen was an exceptional salesman who assisted me without pressure. He was a pleasure to deal with and extremely helpful throughout the whole car buying experience. More

by VANESSAMARSHALL88
Recommend Dealer
Yes
Employees Worked With
Alex, Stephen Richardson, Louis Phan
Feb 24, 2025 -

Niello Volkswagen responded

Vanessa, It's great to hear that Stephen was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

February 23, 2025

Nathan was great to work with and made my purchase a positive experience from the beginning. More

by CATALINARB9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss, Alexander Hurlimann, Nathan Cruz-Thompson
Feb 23, 2025 -

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

February 22, 2025

They were very friendly and helpful through the process. I appreciate that this was as painless as it could be. More

by SHANNONVELLONE
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson, Carlos Alvarenga, Alexander Hurlimann
Feb 23, 2025 -

Niello Volkswagen responded

Thank you so much, Shannon, for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

February 22, 2025

Excellent service! Travis was helpful and on top of things! Thank you and I will recommend Niello for all your needs More

by kamom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
Feb 23, 2025 -

Niello Volkswagen responded

Thank you for the kind words for Travis and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 22, 2025

If you are looking for a seamless car purchase look no further than Niello Volkswagen. From getting pricing info, setting up a test drive, and leaving with the vehicle, all the staff were very helpful and More

by Firsttimebuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarenga, Tevin Saelee
Feb 23, 2025 -

Niello Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

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