Niello Volkswagen

Every employee we worked with provided exceptional customer service, through both purchasing and servicing a car. customer service, through both purchasing and servicing a car. More

Very helpful. Both did a great job as dill Will in Finance. Would definitely recommend Niello dealership. Both did a great job as dill Will in Finance. Would definitely recommend Niello dealership. More

Matt was amazing from start to finish. From the moment i walked in and his greeting all the way through the service explanation and up to picking up the car, Matt was exceptional. Upon dis From the moment i walked in and his greeting all the way through the service explanation and up to picking up the car, Matt was exceptional. Upon discovery of an issue with the sunroof, Matt again was great in explaining the process, to include the type of repairs needed and (best of all) warranty coverage. Additionally, Matt lined up a 2025 Atlas as a loner vehicle. Brought it home and wife fell in love with it… We ended up trading our 2022 Tiguan for a 2025 Atlas SEL. More

Everyone was kind and professional. I appreciated the information as being thorough and necessary. Whole facility was clean and comfortable. I was there s for over 4 hours I appreciated the information as being thorough and necessary. Whole facility was clean and comfortable. I was there s for over 4 hours More

Very Professional advisors, friendly atmosphere, very clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue working on it. Great Job and keep up the good work!! More

Matt is a great service writer. Niello is the best technicians and service writers. They are VW best! Niello is the best technicians and service writers. They are VW best! More

Brandon was great. He made sure he checked out my vehicle before my warranty expired. He ordered parts and called me a week later. His service was outstanding. He made sure he checked out my vehicle before my warranty expired. He ordered parts and called me a week later. His service was outstanding. More

Very knowledgeable, Travis made our experience with getting our car serviced very easy. Very helpful. getting our car serviced very easy. Very helpful. More

They didn’t properly inspect my car. Told me I needed new rear brakes based off my old inspection. I no longer trust anything they tell me. Told me I needed new rear brakes based off my old inspection. I no longer trust anything they tell me. More

AJ is fabulous and is incredibly kind, knowledgeable, and helpful. I was happy with his service and his attention to my needs and the requirements for my vehicle. I’ll be back. helpful. I was happy with his service and his attention to my needs and the requirements for my vehicle. I’ll be back. More