Niello Volkswagen

Exceptionally great customer service! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! More

Ron was amazing. Clear, concise, and professional. He wasted no time, but I enjoyed every moment I spent with the man. Clear, concise, and professional. He wasted no time, but I enjoyed every moment I spent with the man. More

Service department has very good customer service. The cost of parts is very expensive and the time for diagnostic and repair seemed too long. The cost of parts is very expensive and the time for diagnostic and repair seemed too long. More

Travis kept me in the loop during my whole repair experience. Niello helped me get home and back to my car after it was repaired. They have been taking great care of my car since I bought it in 2014. experience. Niello helped me get home and back to my car after it was repaired. They have been taking great care of my car since I bought it in 2014. More

Ron always exceed customers expectations. Always helpful. He waited for me after hours to pick up my car. Always helpful. He waited for me after hours to pick up my car. More

Always great service at Niello. Easy to book online, take good care of my vehicles. Easy to book online, take good care of my vehicles. More

The dealer was understanding of the issue going on with my vehicle but they never answered the phone you always have to leave a voice mail or press to have them call you back my vehicle but they never answered the phone you always have to leave a voice mail or press to have them call you back More

All aspects of this dealer and their personnel were exemplary. From the service advisor (AJ) to the service manager, through to the GM and ultimately to their sales department with Jose as our prima exemplary. From the service advisor (AJ) to the service manager, through to the GM and ultimately to their sales department with Jose as our primary contact everything was first rate. The service department was challenged with having to coordinate with my third party warrantee company and the fact that the primary part that needed to be replaced was no longer manufactured nor available. Through their persistence they ultimately found the part and made the repairs. This after providing us with a loaner car for multiple weeks. Our thanks to all involved! This is as good a dealership as one would ever hope to find. Randy Adkins Ps although we’re keeping the repaired vehicle we ended up acquiring a new 2025 Tiguan! More

Very professional, respectful, and mostly care about safety of all vehicle components. Thank you for all your care. safety of all vehicle components. Thank you for all your care. More

Professional Knowledgeable Accommodating…delivered the car for me Friendly I look forward to doing business in the future the car for me Friendly I look forward to doing business in the future More