Niello Volkswagen

Everyone in Service is always pleasant ot work with. Unfortunately dates available for service are always way far out. A courtesy rental would have been nice since the reason I was there was a recall an Unfortunately dates available for service are always way far out. A courtesy rental would have been nice since the reason I was there was a recall and it took at least 6 hours to complete the work. The facilities are nice if it is a short appointment and you wait. More

Brent cooper is always professional and always has the customers best interest in mind. I always return to the dealership for service due to his excellent professionalism and expertise. customers best interest in mind. I always return to the dealership for service due to his excellent professionalism and expertise. More

It was a wonderful experience with everyone at neillo Volkswagen. They listened and respected me and I ended up with exactly what I wanted. Volkswagen. They listened and respected me and I ended up with exactly what I wanted. More

Great experience with Matt, while not the cheapest place to get service and maintenance done, sometimes you get exactly what you pay for. to get service and maintenance done, sometimes you get exactly what you pay for. More

It was my first time at Niellos as we just got our 2022 Volkswagen Atlas in Feb 2025. Matt was so nice and the service was quick and painless! Loved it so much and thank you tons! Volkswagen Atlas in Feb 2025. Matt was so nice and the service was quick and painless! Loved it so much and thank you tons! More

All of the staff at Niello went above and beyond to help me find the perfect vehicle to suit my needs. Their helpfulness and attentiveness made the process smooth and seamless. The staff were professional, me find the perfect vehicle to suit my needs. Their helpfulness and attentiveness made the process smooth and seamless. The staff were professional, welcoming, and knowledgeable. Outstanding customer service. I will be returning for future purchases and recommending the dealership to family and friends. More

A great car buying experience! Low pressure, easy financing and excellent customer support! I walked in on a Saturday morning looking to drive the ID 4. Withing minutes, I was loop Low pressure, easy financing and excellent customer support! I walked in on a Saturday morning looking to drive the ID 4. Withing minutes, I was looping around the block, and next talking terms. Finalized the financing over the phone that afternoon before they sent a Lyft to come pick me up. Great experience! More

We were satisfied with the customer service — they helped us find exactly what we were looking for. Great experience! us find exactly what we were looking for. Great experience! More

I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More

Awesome customer service. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. More