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Niello Volkswagen

Sacramento, CA

4.8
1,332 Reviews
Call Dealership (916) 359-9927
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2701 Arden Way

Sacramento, CA

95825

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1,332 Reviews of Niello Volkswagen

July 30, 2025

Car update was completed on time as promised. I was kept informed about the status of the repair. The only issue I have with Niello is the dealership appearance. The Arden location needs some More

by BUSINESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
Report | Print
Jul 30, 2025 -

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 30, 2025

MATT WAS VERY FAST TO RESPOND AND GOT BOTH OUR CARS DONE WITHOUT ANY ISSUES. More

by derek.p.elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
Report | Print
Jul 30, 2025 -

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 28, 2025

Here are fifteen words about the dealership. Oh wait, that was already seven words. Last one-GREAT More

by KEKRINER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano, Carlos Alvarenga, Alexander Hurlimann, Andrew Hammond
Report | Print
Jul 28, 2025 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Scott Russo General Manager srusso@niello.com

July 27, 2025

The Niello organization is world class in every way. Buying a vehicle here involves mutual respect, knowledge and a real commitment to customer service. Simply outstanding! I drive 90 miles to buy here. More

by TESOFFICE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno, Khaled Jamal, Louis Phan
Report | Print
Jul 27, 2025 -

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

July 27, 2025

Brent was extremely knowledgeable and stayed on top of my servicing from check in to paying out, and departing. This location is always my go to! More

by Autheniq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb, Brent Cooper
Report | Print
Jul 27, 2025 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 26, 2025

Very mooth and easy procces from start to finish. Louis provided Great communication and made a deal with worked. Highly recommend. Thanks Louis and pleajur More

by cdulay90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Phan, Pleajur Bryant
Report | Print
Jul 27, 2025 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

July 24, 2025

Excellent service and customer care. Matt was excellent in meeting all our requests. Great job. More

by RACOUSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
Report | Print
Jul 24, 2025 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 24, 2025

Travis was very helpful and knowledgeable and helpful Everyone who worked the service department are nice and helpful I have no problem More

by AMIRYANVICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
Report | Print
Jul 24, 2025 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 21, 2025

Friendly and great communication from everyone. Also honest and very transparent. Appreciate the Lyft back and forth also. More

by GAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
Report | Print
Jul 21, 2025 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 21, 2025

Jose was excellent in customer service! He made the car-buying experience smooth, professional, and enjoyable. I truly appreciate his knowledge, patience, and dedication." More

by HEIDEELOPEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano, Louis Phan
Report | Print
Jul 21, 2025 -

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

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