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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
690 Reviews
Call Service Center (916) 245-2231

690 Reviews of Niello Volvo of Sacramento - Service Center

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June 30, 2023

Rick does a great job! All employees very nice & helpful! Keep the lobby stocked for customers. More

by KLOVESEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Fuentes
Report | Print
June 29, 2023

Quality service. Very knowledgeable service people. Amy explained things very clearly and also showed me how certain functions work, which I couldn’t figure out fro More

by jeannep09
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
June 28, 2023

Great service. Super friendly and helpful. Matt always takes good care of my car and I trust him and Niello completely. This is my 4th Volvo. I've been a customer s More

by JANAGONSALVES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt, Jorgen
Report | Print
June 28, 2023

Matt Jeffrey always makes sure my care is thoroughly checked out and road worthy. I always know my car is safe. If there is a deal, he makes sure I am aware of that too! More

by ak_flightnurse
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
Report | Print
June 28, 2023

Matt is always so pleasant, kind and helpful. He remembers me and my car issues and makes my experience easy every time. More

by aoneil959
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt 5 stars
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June 28, 2023

I live in Reno, Nevada and came to Niello to buy my Volvo. My decision to come to Niello for continued service was made easy by Matt Jeffrey. Each time he's been friendly, helpful and professional. More

by bleyberg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
Report | Print
June 27, 2023

I have been bringing my Volvo here for over 10 years. Rick Fuentes my service consultant is very professional and friendly. More

by drillac49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
Report | Print
June 25, 2023

Niello Volvo always provides professional, dependable and convenient service. Also like their text message and Lyft rides. More

by YONGCAI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun
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Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you continue to have a 5-star experience at Niello Volvo Cars Sacramento! Thank you for your continued business and for taking the time to write such a lovely review. We're here for you whenever you need us next!

June 24, 2023

This is a nice dealership. Very professional and friendly staff. They complete the service on time and it’s done well. Only complaint is the lack of loaner cars and the labor c More

by Marcseely
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jun 30, 2023 -

Niello Volvo Cars Sacramento responded

I truly appreciate your feedback. We're very lucky to have such a great staff and I'm glad your service was done well and in a timely manner. If you'd like to further discuss our pricing, please don't hesitate to reach out to me. TJ Upton General Manager 916-488-2400

June 24, 2023

Matt provided 5+star customer service as usual! Matt is the reason why we own 2 Volvos and will continue to buy others. More

by benbloodworth07
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Matt on our team! Thank you so much for your continued business and for sharing your experience with us. We're here for you whenever you need us next!

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