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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
368 Reviews

368 Reviews of Niello Volvo of Sacramento - Service Center

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April 29, 2024

Rick was great as always, everything went as expected. Service area is nice to wait at. Thanks! More

by BRIMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Cordaro helped us get back into an XC90 and we could not be happier our experience. He is knowledgeable, honest and made us feel welcomed. He is an asset to your organization. We owned a Volvo for 12 yea More

by WASCHAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordaro
Apr 29, 2024 -

Niello Volvo Cars Sacramento responded

Hello Theresa: Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 27, 2024

Awesome dealership and service! Edgar helped me and was very courteous and made sure to always update me on the progress of my car. More

by KMMIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida
Apr 29, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Edgar was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 27, 2024

All the folks at Niello are great. They are pleasant, professional and answer any questions you may have. It's low key atmosphere and pleasant to be there whether waiting for quick More

by BEANPAWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 25, 2024

Professional, thorough and courteous service by the front desk crew and technicians. Thank you Niello Volvo Cars Sacramento. More

by nader_shahcheraghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 25, 2024

I gave Volvo service because I think they are honest and have my car wash after. Also, Amy Ott is a big part why I like to take my car to Volvo service, She is very nice and a good listener to my concerns More

by LQALEJANDRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

The service department here is great. We received excellent service and our advisor kept us up to date on everything going on. We will definitely be back. More

by victorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Victor, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

Excellent customer service from Amy Ott, she clearly communicated the process and timeline for servicing my XC-60. Thank you! More

by RPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Niello Volvo Cars Sacramento responded

We are very happy to hear that Amy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

I recently got my mileage service done at Niello Volvo in Sacramento - it was a breeze! The service advisor was super friendly and made the whole experience pleasant. They were quick too - I was in and out i More

by ANNETTEHARON2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much, Annette, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 24, 2024

Amy with the service department is friendly, professional, and easy to work with. Thank you! More

by JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Amy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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