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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
671 Reviews

671 Reviews of Niello Volvo of Sacramento - Service Center

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June 17, 2023

Received excellent service from Amy. My car was ready and my ride was on time and pleasant. More

by ABUELNA6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
June 17, 2023

Great service as usual. Appreciate the quick turnaround. Communication was excellent as well appreciate it More

by jimredin.ca
Recommend Dealer
Yes
Employees Worked With
Sorry can't recall his name but he was great
June 16, 2023

Excellent customer service! Amy was extremely helpful and knowledgeable about servicing my vehicle. Prompt service. More

by JILLB17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
June 15, 2023

I had made an appt. on line - or at least tried to. When I arrived, they did not have record of my appt, but fit me in and got me service in a very timely manner. More

by NICKCURTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
June 15, 2023

Excellent help and information given by Amy Ott about what was needed and the cost. Also, she checked to see if the part that was needed was available before I showed up. More

by jrains20.65twq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
June 15, 2023

Amy does a great job every time that we come in for service. This time was no exception. Appreciate her attitude and customer focus. More

by Kendra Stanfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in Service
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

It's always great to hear from loyal customers like you! We'll be sure to let Amy know what a great job she's doing and that her hard work is appreciated. Happy driving!

June 15, 2023

Great service especially with my advisor Amy Ott. Amy was always in communication with me every steps of the service. More

by leon_truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
June 15, 2023

Amy is always a great help! She is knowledgeable, kind, attentive and an overall joy to work with!! More

by FGALAVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
June 14, 2023

Amy is the VERY BEST REP. I've ever dealt with. The woman amazes me, she knows her stuff and is very personable. I would trust her, and that REALLY means something. More

by tedem444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy and TJ
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Amy the best? We're delighted to hear that you trust her with your vehicle, and we'll pass your kind words along so she knows what a great job she's doing. Happy driving!

June 14, 2023

Matt and the technician were excellent. Great work, great communication. They took great care of my car and it showed! More

by KENNYFREDEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery, Kenny Fredeen
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