Nissan 24

Christian was fantastic. Worked with us to find the right car, right price, and somehow set us up with EXACTLY what we wanted. Presented all of our options, found us great deals and a super vehicle. The car, right price, and somehow set us up with EXACTLY what we wanted. Presented all of our options, found us great deals and a super vehicle. The process of car buying felt more like I was working with an advisor than a “salesman” he took a refreshing consultative approach with us which made everyone at ease and on the same page throughout the entire process. I will be purchasing all of my cars from this point on from Christian for as long as he is in the business. I cannot stress enough how grateful we are to have worked with him. Will absolutely be referring friends/family to him. More

Fool me twice, shame on me On one service visit, the tech neglected to put the brake fluid reservoir cap back on after changing the fluid. The ride home was fun as brake fluid On one service visit, the tech neglected to put the brake fluid reservoir cap back on after changing the fluid. The ride home was fun as brake fluid splashed all over the hot engine bay, causing a very strong burning smell. Fortunately I recognized the problem and was able to take care of it without having to go back to the dealership. I spoke with a service advisor, who was very apologetic and offered me two free oil changes to help make up for the mishap. I decided to give them another shot and went in for an oil change and tire rotation, which appeared to be fine when I left the dealership. Unfortunately, last week I found out the hard way that the tech had over torqued the lug nuts so much that I stripped two of them and broke the adapter for my breaker bar trying to get them off. Needless to say, I will be taking my car elsewhere for service next time. More

Disappointed Went in for used car left without cause I was being talk into buying new car no return calls after telling them want used disappointed Went in for used car left without cause I was being talk into buying new car no return calls after telling them want used disappointed More

Worst dealership I have ever dealt with. I spoke with two sales representatives about an Audi I was looking to buy, and I wanted a lot of information and everything regarding the vehicle because I live 3 hou sales representatives about an Audi I was looking to buy, and I wanted a lot of information and everything regarding the vehicle because I live 3 hours away, so I wanted to know what my monthly payment and everything would be over the phone. I also asked (since i’m out of state) if i’ll be able to drive the car off the lot that day if I decided to purchase it, and both representatives told me that I would be able to just transfer my current plates. So I get to the dealership, and the car has scratches and dings that were NOT mentioned in the AD. I over look it and ask him about the monthly payments, and he went $100 over what the other sales representative CONFIRMED it would be over the phone, and they would not negotiate the price AT ALL with me. And they also said they wouldn’t let me drive it off the lot that day anyways because they can’t just switch the plates. This dealership cost me money and valuable time, they were extremely dishonest, and customer service was pretty rude, never EVER going here again, and I would advise everyone else against it if you want to save headaches and anger! More

I have had it with this dealership! I bought a Nissan, Altima 2015, in February 2016. This car is 4 years old. I had a breakdown with the car less than a year ago and transmission broke down. Both the dea Altima 2015, in February 2016. This car is 4 years old. I had a breakdown with the car less than a year ago and transmission broke down. Both the dealership and corporate office gave me a difficult time and stress regarding this matter. Until they finally agreed to pay a portion as “due deligence”. A few months ago I brought my car back into the dealership and was presented with the fact that the car had a computer issue and needed a new system, which cost some money to replace. Just now recently, the car gets brought back in to the dealership and they diagnose it with a transmission problem (less than a year later). The dealership reports for me to call and file a claim with corporate and so I did. The car was left at the dealership for about a week, with no offer of a rental. Playing phone tag with the corporate manager to give me a call back was about six days. I finally spoke to the corporate manager today, who reports that due to the last transmission courtesy they are not willing to pay for the transmission due to the fact that it’s been 12 months and out of warranty. It has not been 12 months, and I don’t care if it’s out of warranty! So who oversees the parts that the dealership puts in?! Your telling me that a car that just had a new transmission put in less than a year ago, needs a new transmission? That is absolutely ridiculous. I asked to speak to the corporate manger’s supervisor and he apparently is the top person to speak to. His direction was that unfortunately he doesn’t specialize in the labor of the job. But that they rely on the dealership to do the job correctly. What if the dealership didn’t do the job correctly? “Unfortunately due to out of warranty nothing they can do, and that I should contact the dealership”. Terrible, terrible dealership and customer service!!!! I’ve had a recall on this xxxxty car since the week I bought it 2016. Since the corporate and dealership have failed me for the third time, I will make my voice heard. More