Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nissan Of Muskogee
Muskogee, OK
21 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 21 reviews
March 02, 2024
I would not ever recommend shopping at this dealership. The sales manager is the biggest jerk I have ever met at a car dealership. He will insult you and treat you like crap if you have the audacity to s The sales manager is the biggest jerk I have ever met at a car dealership. He will insult you and treat you like crap if you have the audacity to suggest a car is over priced on his lot. He constantly reminds you how he has “more in the car than what they have it priced at”. It’s funny how they can stay in business selling cars for cheaper than what they pay for them? AVOID THIS PLACE AT ALL COSTS! More
by Chris P
Employees Worked With
Sales Manager
Helpful February 18, 2023
I have to say ive Bought Alot Of New Cars(20-30) Most ,if Not All ,From Gregg Stout Hes Actually Reason i went to Nissan of Muskogee in first place,i Followed him there & if he left id follow him again .Re Not All ,From Gregg Stout Hes Actually Reason i went to Nissan of Muskogee in first place,i Followed him there & if he left id follow him again .Reason is i /you can Trust Greg,Hes a Great Salesman, shoots you Straight and can get the Deal done ,the deal you want ,not Necessarily the one dealership wants. ( why i use Greg) Also since ive been Customer of Nissan of Muskogee ,their Shop People are Awesome, they meet you out front soon as you get there, Very Friendly, knowledgable , Take Good Care of You.Ill Also This say this..I Always take my Nissan Altima There for Service work/Oil changes and i have 4 Cars and i Never take them to any Dealerships for Any Service Work, of Any Kind ,Whats That say AND tell you About Nissan of Muskogee ? You can Thank Gregg Stout For That New Car Guy - Richard L Mabe More
by New Car Guy
Employees Worked With
Shop Manager and All Shop EMPLOYEES..Great Bunch People, Greg Stout
February 15, 2023
Very informative, answered all questions throughly, listened to the needs and helped in finding the best vehicle for me personally, I would recommend this dealership listened to the needs and helped in finding the best vehicle for me personally, I would recommend this dealership More
by rondahix
Employees Worked With
Ryan, Greg Stout
May 09, 2022
Finally got my vehicle back from them. The rattle had been fixed and while driving home had a vibration. It started to get worse and would vibrate when braking and vibrate at 60 mph, which The rattle had been fixed and while driving home had a vibration. It started to get worse and would vibrate when braking and vibrate at 60 mph, which it had not done the 8 days I had it in February. After getting home and checking the lug nuts were hand tight. Called and text Greg stout to let him know what happened. He said he would call me in 15 minutes and never heard from him. No GM’s have ever talked to me. You would think after as many times I have been in there and posted about the shady business they do, they would reach out. This is by far the worse dealership in Oklahoma and when you let them know that they didn’t tighten lug nuts all you will get is “Holy Cow”. I wish I could make up all the excuses and lies they will tell you, but it’s impossible. Please don’t visit them and please don’t make the same mistake I did. They need to realize the customer comes first and the owner/ GM’s should find another job. The service manager and service advisor are the worst in Oklahoma. It’s sad that they test drove it and couldn’t figure out they needed to tighten the lug nuts. More
by Gilberra
Employees Worked With
Greg Stout, Thomas, Scott, but no MANAGERS
April 22, 2022
DO NOT BUY A USED VEHICLE FROM HERE! !!! They have done nothing but give me excuses and lies about the vehicle. Bought February 12th and they have had it since February 22nd trying to fix !!! They have done nothing but give me excuses and lies about the vehicle. Bought February 12th and they have had it since February 22nd trying to fix it. You will post something and Greg will call you and tell you they will make it all good. They won’t, they will try to sell you something else only if it benefits them. Thomas and Steve in service will give you a lot of excuses and lies why they can’t fix it. They will tell you they are here for you, but they are not. If you think about buying from here run. Not one manager will talk to you and when you come in they hide in their offices. I unfortunately made the mistake to purchase from them and now I have to talk to lawyers to get it fixed. Keep telling parts are on back order for 3 months, I found the parts and let them know where they are. Thomas called me back and said the dealership would not sell them to them. No dealership cares where they sell the parts, because they had no problem selling them to me! Then they tell me it will be out of my pocket and they don’t know when they will get to it. If I was the owner of this company I would be embarrassed to run something like this. More
by Gilberra
Employees Worked With
Thomas service advisor, Greg Stout, Steve service manager
June 29, 2021
Scheduled a service appointment online, brought vehicle to shop at the service time, was advised to give them a minute to look at it. The service guy came back to tell me that I should've scheduled the app to shop at the service time, was advised to give them a minute to look at it. The service guy came back to tell me that I should've scheduled the appointment over the phone because their appointment scheduler is not update them properly. What's the point of the online option? I disregarded the passively rude comment/suggestion, and was offered a ride home with the promise of me getting my vehicle back today if they fix it or if they have to order parts, I agreed and accepted the ride home. I called when I got home to confirm that the repair would be under warranty and was advised that my car is still under the basic warranty and that I will receive a phone call about my car. I had to call them at 5:00 pm because I never received a call or update about my repair and they close at 6:00 pm. I was offered to leave my car overnight because the technician didn't get a change to look at my car. When I inquired about the rental option (at no-cost) that I received in the mail if my car has to stay overnight for a repair, I was then offered to come pick my car up or have someone pick me up to get it, and the rental option isn't valid because the car was not diagnosed and they need that to confirm that the warranty will cover the repair. So basically, they want me to bring my car back early in the morning, cause the "earlier, the better" for it to possibly get looked at. They had my car since 10:00 am and it would've been nice to get a phone call update instead of assuming that I would be okay with leaving my car overnight without confirming it with me. I also let service guy and the guy that drove me home that I had to pick someone up from work at 5:00 and they didn't even bother to make a note on my service order of that information but I had to call them for an update. I wonder where everyone's customer service professionalism went to? Hmmm.... More
by DoBetter
Employees Worked With
Thomas E. and Ryan S.
July 14, 2020
They sold my trade in before I was officially approved and then took their car back and left me without a vehicle. For two whole months there was no communication throughout the whole process. It was a me and then took their car back and left me without a vehicle. For two whole months there was no communication throughout the whole process. It was a mess. I’d talk to my sales guy (who was amazing btw meeting him was the only good thing out of this ordeal) and he didn’t know anything cause no one would tell him so I’d talk to like two different people and they couldn’t tell me anything. I was lied to and conned. I had a suspicion they sold my car with how long it was taking and was told they still had it. Everyone besides Reagan, who was very rude for no reason, I may have been flustered when he was telling me that they stole my only transportation and way to work and such but that didn’t call for his snarky comments and just simply not caring at all, everyone was super nice to me despite the situation. More
by Chimom0324
Employees Worked With
Reagan
October 10, 2019
Love this place great sales and service department would most definitely recommend all my friends and family. My family has purchased New Nissans from here for years. most definitely recommend all my friends and family. My family has purchased New Nissans from here for years. More
by Rougher man
Employees Worked With
Sales
