Nissan Of Redlands

Took inn for Driver airbag emblem recall. I get a call back it's Ready after about 2.5hrs. Show up on a Uber because it's pass 4pm and no more shuttles are available. Just to find out they Ha I get a call back it's Ready after about 2.5hrs. Show up on a Uber because it's pass 4pm and no more shuttles are available. Just to find out they Half a** did the job and had to sit around another 40min for them to correct the error!!! Poor More

Great customer service. Chris Conception was very professional and helpful. The service to my car was exceptional. Chris Conception was very professional and helpful. The service to my car was exceptional. More

It was a terrible experience. Even though they had the part in stock, I had to wait in a hotel down the street for 9 days to have it installed. Service reps refused to pick up o Even though they had the part in stock, I had to wait in a hotel down the street for 9 days to have it installed. Service reps refused to pick up or return calls. Hope I never need to return to this dealership. More

Dealership was clean, salesman Martin was very helpful and knowledgeable about my truck. Was greeted appon arrival and shown the truck I was interested in and helped through the process. and knowledgeable about my truck. Was greeted appon arrival and shown the truck I was interested in and helped through the process. More

I had an inconvenience with one of the service workers at the front . He was being rude. I was so used to great customer service with Helena. She doesn’t work there anymore. How ever they didn’t have cars at the front . He was being rude. I was so used to great customer service with Helena. She doesn’t work there anymore. How ever they didn’t have cars available. There were running behind in car service. It was a bad experience. More

He was super helpful. Thank you so much for getting my car taking car of so quickly Thank you so much for getting my car taking car of so quickly More

I was Not notified when my car was finished, Jahan stated he called out my wife's last name, while I was in the waiting area. I was told I would get a Text (didn't happen) and I was waiting for it (4hours). he called out my wife's last name, while I was in the waiting area. I was told I would get a Text (didn't happen) and I was waiting for it (4hours). Jahan apologized and said he took a little off the bill for my inconvenience. My bill was the same as the estimate. Doesn't look like he did & the final bill didn't show any deductions. He then gave me someone else's key and I had to go back in to get mine. As a customer, I do not feel like I mattered and how can I recommend this service center when I can't trust what I'm told? More

Very good service I had when I came to Redlands Nissan to get my breaks done get my breaks done More

Chris has done a great job on my service issues. He kept me updated on the latest status of my vehicle and gave a sound advice on how to prioritize on future service requirements. 5 stars for Chris He kept me updated on the latest status of my vehicle and gave a sound advice on how to prioritize on future service requirements. 5 stars for Chris More

They didn't wash the exterior of car. The wait time for a scheduled oil change was excessive. An hour and a half The wait time for a scheduled oil change was excessive. An hour and a half More