2,675 Reviews of Nissan of Athens - Service Center
Nissan of Athens always have friendly and fast service. The service rep. Heather is always for helpful and knowledgeable of service needed for next visit The service rep. Heather is always for helpful and knowledgeable of service needed for next visit More
Friendly staff. Work gets done. However I had made an appt. After I waited on my car for some time I was told making an appointment didn’t mean anything. They told me all who arrived before without an ap appt. After I waited on my car for some time I was told making an appointment didn’t mean anything. They told me all who arrived before without an appointment would go first. I asked why do you have appointments then and they said if I didn’t want to wait I should just come when they open or just show up and they’d get to me in order. I don’t live in Athens so I had made several appointments and missed one. I depended on getting out in an hour as I was told. Another issue are our free oil changes. We were told we had free changes through our warranty time (120,000 mikes). They have made me pay for a year. When my husband took the car in last change he insisted they look it up again. Sure enough we shouldn’t have been paying for them. They will not reimburse us and after this change we would have to pay that we were told wrong it’s only until 40,000 miles. This is our 4th vehicle we have bought there and never had to pay for oil changes. Very dissatisfied with the current service department. More
Great service, dependable people. Every visit I take I am more than satisfied with the result. more than satisfied with the result. More
I’ve paid $1650+ to have the heat/defrost repaired in my daughter’s car and it still doesn’t work. I won’t take it back because there is no clear end to how much I could spend without getting any results. daughter’s car and it still doesn’t work. I won’t take it back because there is no clear end to how much I could spend without getting any results. More
I am always greeted with smiling faces and excellent service. After getting my oil changed or parts replaced, I am informed on what was done to my vehicle. I trust the service team and the assessment of service. After getting my oil changed or parts replaced, I am informed on what was done to my vehicle. I trust the service team and the assessment of my vehicle to make sure I am safe when I drive. I would recommend visiting Nissan of Athens for all your service needs. More