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Nissan of Athens - Service Center

Athens, GA

4.6
2,675 Reviews
Call Service Center (706) 410-1914

2,675 Reviews of Nissan of Athens - Service Center

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November 03, 2024

I had a great experience as I usually do when i go there for an oil change. Jonathan Magnus is AWESOME! More

by Q50S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Magnus
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Nov 05, 2024 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 02, 2024

I had an overall positive experience with my service. Advisor Nate was professional and handled everything efficiently. I didn't have to wait long for an oil change, tire rotation, and brake fluid flus More

by GREGORY1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sartain (Service Dept.)
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Nov 05, 2024 -

Nissan of Athens responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Very friendly staff. Always helpful when I have any questions. Always receive a phone call afterwards to make sure experience was pleasant! More

by mrscain31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Nov 05, 2024 -

Nissan of Athens responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

The last two times I’ve came to get an oil change it’s taking over 2 hours and that is inexcusable. I’ got a email saying I was eligible for a free oil change with my reward points and Y’all told me that More

by BRAYDON25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Steed
Report | Print
Nov 02, 2024 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (706) 410-1914 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 30, 2024

Entire staff was great and courteous. The wait time for a oil change and tire rotation was about 1 1/2 hours. More

by ATS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Nov 02, 2024 -

Nissan of Athens responded

Hello, thank you so much for your feedback about Nissan of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 27, 2024

Please do something to reduce the wait time for an oil change and tire rotation to less than two hours. More

by EYESWIDEOPEN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Oct 28, 2024 -

Nissan of Athens responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

October 24, 2024

My first visit was the most enjoyable, professional visit I have had In an auto service department. More

by ONANUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Oct 25, 2024 -

Nissan of Athens responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 23, 2024

2nd visit here and very satisfied with you guys! Nate took care of business! Highly recommended service department! More

by CHRISTIANCOLONGTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate service department
Report | Print
Oct 25, 2024 -

Nissan of Athens responded

Hello, we're happy you found our staff to be supportive during your experience here at Nissan of Athens. Thanks for the recommendation, and have an amazing day!

October 21, 2024

It’s awesome places to deal with fast and quick and everyone always have a good attitude keep the work up guys More

by AMBERAKAADIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Nissan of Athens responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

Service advisor was quick to respond and set up my vehicle for service. Service was rendered in a timely manner. Everyone at the dealership I worked with was courteous and helpful. More

by CBISHOP70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Oct 25, 2024 -

Nissan of Athens responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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