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Nissan of Athens - Service Center

Athens, GA

4.6
2,689 Reviews

2,689 Reviews of Nissan of Athens - Service Center

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October 14, 2024

Got my oil changed they messed my transmission up I called service dep the man was very rud was not interested in helping me the man I talked with today is saying that it’s not there fault but why afte More

by TEEBERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They refused to let me talk to the manager
Oct 17, 2024 -

Nissan of Athens responded

Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (706) 410-1914. We look forward to hearing from you.

October 14, 2024

Oil change didn’t fill washer fluid waited 30 after car was finished. Advisor wasn’t aware that my car was finished. Makes me feel like nothing was done to my car. More

by summerville_t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Steed
Oct 17, 2024 -

Nissan of Athens responded

Hi, we would like the opportunity to address your concerns. Please reach out to us directly at (706) 410-1914 when you have a chance. Thank you and we look forward to hearing from you.

October 14, 2024

My service man Jonathan top-notch. But I was a little upset of the cost to repair my AC More

by TJNORRIS70
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan 5 Stars
Oct 17, 2024 -

Nissan of Athens responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (706) 410-1914 when you have a chance. Thank you, and we look forward to hearing from you.

October 13, 2024

Excellent Service and good team work nice and friendly employees clean dealership very clean place More

by carmelajohnson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Nissan of Athens responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2024

Jerry, our sales guy was great. Only after the deal was done did I find out that I was missing a front mat and only one Key fob was provided and the key was not even cut. Next time More

by fitnessgirlathens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter and service was great to work with
Oct 18, 2024 -

Nissan of Athens responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.

October 10, 2024

Jonathan Magnus has helped me that last 2 times that I have brought my Murano in. Is is fantastic. He is always courteous and polite. He goes above and beyond to make sure that my needs have been met. H More

by pamtate0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Magnus, Catherine Steed
Oct 13, 2024 -

Nissan of Athens responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

I have been doing business with Nissan in Athens for 10 years now, I have always been treated very good by them. I will continue to use them. More

by BEAS.0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Oct 13, 2024 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

I always receive great service when I bring my vehicle in for service!! The guys at the counter are always very professional and a great help! Nate Sartan was a pleasure to work with! We love our Nissan Path More

by TODDMORRIS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sartan, Catherine Steed
Oct 13, 2024 -

Nissan of Athens responded

Hello, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 10, 2024

Great customer service. They are always helpful and friendly. I would recommend highly to anyone wanting to buy a new car or to have service. More

by dcmccauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Oct 13, 2024 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

We had a previous issue of being turned away for a service right after being told over the phone to bring our car in...it was not only pre-scheduled, but something quite routine - and despite a reply More

by H. Arnade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Garrett
Oct 13, 2024 -

Nissan of Athens responded

Hello, thank you; we appreciate your feedback! Our team is available should you require any extra help. Take care!

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