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Nissan of Athens - Service Center

Athens, GA

4.6
2,702 Reviews

2,702 Reviews of Nissan of Athens - Service Center

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July 08, 2021

Philip was very helpful when I couldn't stay the first time I came for service. He suggested an appointment and I got served immediately More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service ..... Philip
Jul 12, 2021 -

Nissan of Athens responded

Hi Lynne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 08, 2021

Great customer service and Jonathan in the service center is the best. I’ve had issues with the previous two new cars but the service center has been great both times. More

by bamafandale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Beavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Eunice
Jul 12, 2021 -

Nissan of Athens responded

Hi, thank you so much for your feedback about Nissan of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Athens!

July 07, 2021

I was very pleased with the prompt and courteous service I received. I was happy to hear that the more expensive repair that I thought I was bringing in the car for wasn't the problem and that the problem w More

by SPEDTIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Speddon, don't know name of mechanic
Jul 08, 2021 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

July 07, 2021

The service dept is friendly, knowledgeable and helpful...Serge is top notch and great at what he does! I will continue to bring my vehicles with confidence More

by cficken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serge Bruyako
Jul 12, 2021 -

Nissan of Athens responded

Hi, it really means a lot to us that you took the time to write such a positive review about Nissan of Athens so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

July 07, 2021

Even though I was from out of state and not a regular customer, they got me in the next day for an oil change and tire rotation before our 11 hour trip home. The service rep, Kelly, was the best! So pe More

by Oboe1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson
Jul 12, 2021 -

Nissan of Athens responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Athens, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 07, 2021

All went well, from arrival and quick service, to doing what was required in a timely manner, to finishing up with no problems or surprises. THANKS, Larry Reinhardt. More

by REINHARDTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 12, 2021 -

Nissan of Athens responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Athens for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Jul 12, 2021 -

REINHARDTS responded

You may use my previous response

July 06, 2021

The staff are very friendly and helpful. I always receive prompt and excellent service. I also appreciate how well the service people communicate with me. More

by BECKERLN.0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Magnus
Jul 08, 2021 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2021

I would like to thank the technician that went above and beyond while getting my van aligned. He or she went the extra mile and rotated my tires twice to ensure that my alignment was correct and that my var More

by Sandra.e.carter10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowers
Jul 08, 2021 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 06, 2021

Everyone we've encountered here has always been very professional,polite, knowledgeable & informative. Philip is great at going above to help me understand things about our vehicle and answer any questi More

by SaveyAnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Jul 08, 2021 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 05, 2021

Nissan of athens is top notch, especially their salesman darius Ross as well as service tech Kelly Richardson & Heather! Only wish their pricing were a little better but for most part they are outstanding! More

by Pam Coker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather in service
Jul 08, 2021 -

Nissan of Athens responded

Hi Pam, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Athens!

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