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Nissan of Athens - Service Center

Athens, GA

4.6
2,690 Reviews

2,690 Reviews of Nissan of Athens - Service Center

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June 14, 2021

The staff at Nissan Athens were very hospitable and welcoming. They addressed my concerns in a timely manner. Tony answered all of my questions and made worked with me to schedule all the repairs I nee More

by sye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 15, 2021 -

Nissan of Athens responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2021

I and other members of my family have been using this dealership for quite some years and have never been disappointed! Heather Harrell is awesome! I have never come there and not felt like family! More

by pbooker22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Harrell
Jun 15, 2021 -

Nissan of Athens responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Athens for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 12, 2021

Bought a newer, used truck. Was told the tires were new,they weren't. Drivers window is not seated and hangs up. Oil change was done and not the truck will not accelerate. The kid doing the service on More

by s_brewer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Seagrave
June 12, 2021

I had a fast in and out service visit. I went in to have my oil changed and was done in less than an hour! I had my car back before the promised time and the service person was extremely nice! More

by charmel_us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Eunice, Lindsey Stryjek, Mike Karter
Jun 13, 2021 -

Nissan of Athens responded

Hi, it really means a lot to us that you took the time to write such a positive review about Nissan of Athens so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

June 12, 2021

I was there to order tires for my vehicle. I inquired about an oil change and to check the fluids in my car. Tires were ordered. More

by RUDENEB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson
Jun 13, 2021 -

Nissan of Athens responded

Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Athens!

June 12, 2021

Heather was great as usual! She always goes over everything with me and answers all of the questions that I have. She’s why I always come back. More

by mcora07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Harrell
Jun 13, 2021 -

Nissan of Athens responded

Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Athens!

June 11, 2021

I've only been to the service department a few times..always great service and a clean waiting area. Heather made it a pleasure doing business there. More

by Lornasgems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 12, 2021 -

Nissan of Athens responded

Hi, thank you so much for your feedback about Nissan of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

June 10, 2021

They always treat us very well. Staff acts polite and very polite. This was the only visit when there was an issue. They were taking care of a recall, and had the wrong part. Wife had to take it in a sec More

by CAROLINEELLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept, don't remember the name.
Jun 12, 2021 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

June 09, 2021

Very friendly staff, very fast turnaround. Jonathan was very communicative and friendly. I had to have the car towed and the staff was very accommodating. More

by jeremiah.albers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Magnus
Jun 11, 2021 -

Nissan of Athens responded

Hi Jeremiah, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 08, 2021

I have so many problems after every time I go there to get my car serviced. I’m very displeased with the experience presented here. More

by angelferna2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Magnus
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