Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,689 Reviews of Nissan of Athens - Service Center
Sort by
June 01, 2021
The Dealership is very good.Rob and his supervisor are The Dealership is very good. Rob and his supervisor are excellent.Rob answered my questions and always willing to help.He really provided excellent c The Dealership is very good. Rob and his supervisor are excellent.Rob answered my questions and always willing to help.He really provided excellent customer service. More
by jjjekwue
Verified CustomerEmployees Worked With
Rob longstreet and his supervisor, Carl Eunice
May 31, 2021
The service department is very knowledgeable and respectful of my vehicle service needs. I have always looked forward to the friendly atmosphere. I will definitely be using Nissan of Athens for my respectful of my vehicle service needs. I have always looked forward to the friendly atmosphere. I will definitely be using Nissan of Athens for my next vehicle service requirement. More
by ROSASZ
Employees Worked With
Philip
May 30, 2021
Jonathan in the service department was Exceptional!! He went above and beyond to help us. Thank you again Jonathan for giving us great customer service☺️ went above and beyond to help us. Thank you again Jonathan for giving us great customer service☺️ More
by Shankagency
Employees Worked With
Jonathan
May 26, 2021
Easy to work with service center. They fixed my car within a reasonable amount of time. I will continue to use the Nissan service center for future service needs. within a reasonable amount of time. I will continue to use the Nissan service center for future service needs. More
by CWILLINGHAM0
Employees Worked With
Tony, Darius Ross
May 26, 2021
Fair, kept appointment times. preformed services as desired. Offered recommendations at time of service and did not hassle me when I declined some of the additional recommendations. desired. Offered recommendations at time of service and did not hassle me when I declined some of the additional recommendations. More
by Clint281
Employees Worked With
Phillip Speddon
May 25, 2021
Kelly Richardson is the best! It’s always a pleasure coming to have my car serviced. Always prompt an courteous to the clients. Wonderful experience coming to have my car serviced. Always prompt an courteous to the clients. Wonderful experience More
by Melaniem326
Employees Worked With
Kelly Richardson
May 21, 2021
No joke.....THE BEST DEALERSHIP EVER, HANDS DOWN! In the past, I would have NEVER taken my car back to the dealership in which I purchased it but with Nissan of Athens, that attitude has changed and it’s ju past, I would have NEVER taken my car back to the dealership in which I purchased it but with Nissan of Athens, that attitude has changed and it’s just simply because they get it when it comes to understanding their customers!!! More
by CHALONDRAJACKSON
Employees Worked With
Johnathan Manus, Darius Ross
May 19, 2021
I went for a complementary safety check and to get my crash sensor looked at. They ONLY did my oil and ran a diagnostic. Instead of calling me to let me know that they was having a hard time with my se crash sensor looked at. They ONLY did my oil and ran a diagnostic. Instead of calling me to let me know that they was having a hard time with my sensor, they let me wait all day without any phone calls to let me know what was going on. I called twice and they couldn’t tell me anything either times. If they would have called and let me know something I could have left my car with them, but since they didn’t I had to take my car and all the work the mechanic did went down the drain. Reason I give 1 star is for the poor communication and not fully doing the safety check (I didn’t even receive the booklet with all my levels-like the thickness of my brakes for example). The work I received was definitely not a dealership skill level More
by TB
Employees Worked With
I am unsure who helped me, I had 2-3 different people
May 17, 2021
Poor customer service on factory repair. Poor communication. If something major needs done, taking my vehicle to another dealership or mechanic. Ask one service representative if truck is ready, communication. If something major needs done, taking my vehicle to another dealership or mechanic. Ask one service representative if truck is ready, says yes another says no. Nissan of Athens service department needs to get their act together More
by markbyrd35
Employees Worked With
Jonathan
