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2,703 Reviews of Nissan of Athens - Service Center
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May 25, 2021
Kelly Richardson is the best! It’s always a pleasure coming to have my car serviced. Always prompt an courteous to the clients. Wonderful experience coming to have my car serviced. Always prompt an courteous to the clients. Wonderful experience More
by Melaniem326
Verified CustomerEmployees Worked With
Kelly Richardson
May 21, 2021
No joke.....THE BEST DEALERSHIP EVER, HANDS DOWN! In the past, I would have NEVER taken my car back to the dealership in which I purchased it but with Nissan of Athens, that attitude has changed and it’s ju past, I would have NEVER taken my car back to the dealership in which I purchased it but with Nissan of Athens, that attitude has changed and it’s just simply because they get it when it comes to understanding their customers!!! More
by CHALONDRAJACKSON
Employees Worked With
Johnathan Manus, Darius Ross
May 19, 2021
I went for a complementary safety check and to get my crash sensor looked at. They ONLY did my oil and ran a diagnostic. Instead of calling me to let me know that they was having a hard time with my se crash sensor looked at. They ONLY did my oil and ran a diagnostic. Instead of calling me to let me know that they was having a hard time with my sensor, they let me wait all day without any phone calls to let me know what was going on. I called twice and they couldn’t tell me anything either times. If they would have called and let me know something I could have left my car with them, but since they didn’t I had to take my car and all the work the mechanic did went down the drain. Reason I give 1 star is for the poor communication and not fully doing the safety check (I didn’t even receive the booklet with all my levels-like the thickness of my brakes for example). The work I received was definitely not a dealership skill level More
by TB
Employees Worked With
I am unsure who helped me, I had 2-3 different people
May 17, 2021
Scheduled oil change and rotation on computer. Arrived at scheduled time. Waited in comfortable waiting room while work was done. Nice selection of refreshments. Everything was great. scheduled time. Waited in comfortable waiting room while work was done. Nice selection of refreshments. Everything was great. More
by bishoplk
Employees Worked With
I only saw both in the service department.
May 17, 2021
I have always had very good experiences at Nissan of Athens in both the sales and service departments. Fast, friendly and efficient service. The associates are knowledgeable and have excellent custome Athens in both the sales and service departments. Fast, friendly and efficient service. The associates are knowledgeable and have excellent customer service skills! More
by RRICE587
Employees Worked With
Heather Harrell, Darius Ross
May 17, 2021
Poor customer service on factory repair. Poor communication. If something major needs done, taking my vehicle to another dealership or mechanic. Ask one service representative if truck is ready, communication. If something major needs done, taking my vehicle to another dealership or mechanic. Ask one service representative if truck is ready, says yes another says no. Nissan of Athens service department needs to get their act together More
by markbyrd35
Employees Worked With
Jonathan
May 16, 2021
Johnathan was a pleasure to work with. He was very honest and up front with everything he said. He treated me with respect and explained everything that I questioned. I couldn’t ask for a better gentleman to and up front with everything he said. He treated me with respect and explained everything that I questioned. I couldn’t ask for a better gentleman to handle my car needs. More
by KENDRA.MIGHT
Employees Worked With
Johnathan Magnus
May 15, 2021
Great place to do business and friendly staff good environment .I'm doing business with Nissan of athens since 2006 and I never had a bad experience. environment .I'm doing business with Nissan of athens since 2006 and I never had a bad experience. More
by ONIEL.HENRY
Employees Worked With
May 15, 2021
Went by faster than normal and I love heather of course best customer service ever, She always helps me ever time my car is. Serviced And I don’t regret it best customer service ever, She always helps me ever time my car is. Serviced And I don’t regret it More
by RAVIONDONIELLE
Employees Worked With
Heather Harrell
May 14, 2021
The service was awesome. My car was repaired in the 3-hour time frame that was specified. Kelly Richardson was very knowledgeable and friendly. I will be bringing my car for any other future service. 3-hour time frame that was specified. Kelly Richardson was very knowledgeable and friendly. I will be bringing my car for any other future service. More
by JOHNWAGES1
Employees Worked With
Kelly Richarson
