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Nissan of Athens - Service Center

Athens, GA

4.6
2,696 Reviews
Call Service Center (706) 410-1914

2,696 Reviews of Nissan of Athens - Service Center

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April 20, 2021

The service is great the staff is very nice and I was in and out on my lunch break. But we need back the car wash Thanks so much. More

by PRIMJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip , Darius Ross, Kyle Daniel, Carl Eunice, Catherine Steed, Lindsey Stryjek, Julio Escobar, Mike Karter
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Apr 22, 2021 -

Nissan of Athens responded

Hi, thank you so much for your feedback about Nissan of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Athens!

April 20, 2021

The service manager is outstanding and we have always received fast and high-quality service on our Nissan Murano! We appreciated Jonathan’s help in getting us in on late notice a few weeks ago! More

by dcstevens.ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan...the service manager.
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Apr 21, 2021 -

Nissan of Athens responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 19, 2021

Perfect service every time. Been using Nissan of Athens for years. Great customer service and always making sure the customers leave knowing their vehicle was given the upmost quality service. More

by TINAS0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson
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Apr 21, 2021 -

Nissan of Athens responded

Hi, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 18, 2021

Brand new car... Haven't had it a week and it needs to go in the shop.. Something wrong with the front camera.. So far I'm not impressed with this purchase.. I have to bring the car back AGAIN to get the cam More

by JEFFHOLZHAUSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Beavers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2021 -

Nissan of Athens responded

Hi, thanks for reaching out to us. Our team at Nissan of Athens is dedicated to providing each of our valued clients with the highest caliber of customer service and quality work you can trust, but it sounds like we let you down. If you'd be willing, please contact our Manager at (762) 499-6475. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon. Take care!

Apr 23, 2021 -

JEFFHOLZHAUSEN responded

i have to take a moment and redo my previous review... after i made the review yesterday one of the sales managers ( Adam i think ) called me and wanted to know what all was going on with my car.. after about a 10 minute conversation he asked if i could come up and drop my car off and they would put me in something else until my car was fixed.. he assured me that my car would be 100% correct before they returned it to me.. when i arrived at the dealership i was pleasantly surprised when they put me in a brand new car ( less than 50 miles on it ).. i was not expecting that at all.. i was expecting a used car to drive until mine was fixed... he went above and beyond what i was expecting... i pick my car up tomorrow.. fingers crossed that it is fixed.. but after speaking with him i feel pretty good about it!!!

April 17, 2021

I have never had my nissan serviced anywhere else. Tony Bowers is my service agent and he is great. I would recommend this dealership anytime. More

by CHARLIE9702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowers
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Apr 18, 2021 -

Nissan of Athens responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

They are a very good dealership. Serg is the best service manager and very professional. Work is completed quickly and they keep you updated on the progress. Will definitely use them again. More

by DARREN.HARBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serg service department
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Apr 15, 2021 -

Nissan of Athens responded

Hi, thank you so much for your feedback about Nissan of Athens! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Athens!

April 14, 2021

This is the 2nd truck I have bought from this dealership all ways been please white service bought this truck two weeks battery went out had to call napa to come out and put one in when I call the dealershi More

by JEFFERYMOON466
Recommend Dealer
No
Employees Worked With
Mark Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2021

It was my first service appointment and I wasn't sure what to do or where to go. A nice salesman meet me at my vehicle and pointed me in the right direction. More

by Latoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ross
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Apr 15, 2021 -

Nissan of Athens responded

Hi, it really means a lot to us that you took the time to write such a positive review about Nissan of Athens so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 14, 2021

Very good service it is the best think youTony Very good service it is the best think you Tony bowers Fast and keep you inform on what going on with your car and if any questions More

by DOWDY94@windstream.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Beavers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Card
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony bowers, Darius Ross, Kyle Daniel, Hunter Boswell, Julio Escobar, Mike Karter
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Apr 15, 2021 -

Nissan of Athens responded

Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Athens!

April 12, 2021

Heather in the service department is wonderful. She is always very easy to work with and very professional. The service department always completes my oil changes in a timely manner. More

by ansleyromans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
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Apr 13, 2021 -

Nissan of Athens responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Athens! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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