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Nissan of Athens - Service Center

Athens, GA

4.6
2,673 Reviews
Call Service Center (706) 410-1914

2,673 Reviews of Nissan of Athens - Service Center

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September 15, 2024

Signed up for $39. 95 oil change but was charged $59.95 and then they snuck in a tire rotation taking advantage of my 19 year old daughter who took the car in for servic More

by stephanieward238
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Garrett
Report | Print
September 15, 2024

Experience was great. Customer service was excellent. Would highly recommend Nissan of Athen to friends and family More

by joneskimberlyb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hull
Report | Print
Sep 16, 2024 -

Nissan of Athens responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 14, 2024

Service Department entrance not well marked. Had to wander through show room to find service Department. More

by tmayo929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan in service department
Report | Print
Sep 16, 2024 -

Nissan of Athens responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.

September 14, 2024

Quickest I’ve ever got in and out for an oil change and tire rotation More

by derrick.addison8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby, Catherine Steed
Report | Print
Sep 16, 2024 -

Nissan of Athens responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2024

They were gonna charge $1500 for a job worth $370, charged a huge diagnostic fee. More

by Abbybella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Steed
Report | Print
Sep 16, 2024 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (706) 410-1914 when you can so we can address this situation directly. Thank you and have a great day.

September 12, 2024

SERVICE DEPARTMENT POOR, I have no problem with the techs or the work that is done. My rating has to do with the Service Manager and the attitude and service i receive from the reps in the service depa More

by WSBS1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager & Reps in Service
Report | Print
Sep 16, 2024 -

Nissan of Athens responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.

September 11, 2024

The mechanic who worked on my truck was able to fix a problem with a dashboard light that remained on. He did this without charge and saved me a large repair that was recommended by a different auto sho More

by RUTLANDOAKLEAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any of the people at this dealership.
Report | Print
Sep 12, 2024 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2024

They fix my car and l so happy with the job soy they do exelent More

by VERONICAROME40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Report | Print
Sep 11, 2024 -

Nissan of Athens responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

The turn-around time for having my serviced is really quick. The technician, Nate Sartain, goes over and above making sure my car is serviced appropriately! More

by KIMF.ACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sartain
Report | Print
Sep 11, 2024 -

Nissan of Athens responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Exceptional service by Bobby he went out of his way to provide assistance. He represented your company to the highest degree. I am motivated to buy a new vehicle from your company. More

by DSTEVENSON122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Sep 11, 2024 -

Nissan of Athens responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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