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2,687 Reviews of Nissan of Athens - Service Center
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March 21, 2021
This Nissan dealership provides quality service that is dependable and reliable. Every time I bring my car for service, I'm treated with respect and decorum. dependable and reliable. Every time I bring my car for service, I'm treated with respect and decorum. More
by SJOJOKBD
Verified CustomerEmployees Worked With
Heather Harrell
March 21, 2021
As a sales group, they were all wonderful. Recently had my 1st oil change and the service department could not have been worse. Even though it was a scheduled oil change, they didn't have the oil that they my 1st oil change and the service department could not have been worse. Even though it was a scheduled oil change, they didn't have the oil that they needed and had to leave the dealership and go to the Chevy dealer. They spilled oil all over the engine compartment. Left greasy hand prints on the hood, door handle, and steering wheel. When I walked up to the truck when it was completed there was oil all over the ground underneath my truck. It took 2 1/2 hours for a scheduled oil change and never received a receipt. If I hadn't received the "free" haha oil changes I would not be back. More
by BUZBEE_A
Employees Worked With
March 20, 2021
Clean, Great Service, Generous People, On time Service. They will keep you up to date about your vehicle. I like they will contact you by mail with discounts. They will keep you up to date about your vehicle. I like they will contact you by mail with discounts. More
by GWINBORNE41
Employees Worked With
March 20, 2021
Tony was awesome helping me with my daughters car especially me living almost 3 hours away. He always kept me informed on what was wrong with car and price. especially me living almost 3 hours away. He always kept me informed on what was wrong with car and price. More
by chastity.dbarron
Employees Worked With
Tony Bowers
March 19, 2021
Heather and Service Team provided excellent customer care during a very stressful time .I would highly recommend Nissan of Athens to my family and friends. during a very stressful time .I would highly recommend Nissan of Athens to my family and friends. More
by CAMMOTHER
Employees Worked With
Heather
March 19, 2021
This wait time fluctuates even though you have an appointment set up,but the prices on Wednesday makes it sort of easier to sit and wait appointment set up,but the prices on Wednesday makes it sort of easier to sit and wait More
by MERCEDES
Employees Worked With
March 18, 2021
Athens Nissan Service Dept never fails to deliver. I never have to wait when I arrive with my vehicle and I am always greeted with a smile. They are very professional and deliver the service within the never have to wait when I arrive with my vehicle and I am always greeted with a smile. They are very professional and deliver the service within the timeframe stated. They excel over other dealership service departments More
by Rogue & Altima
Employees Worked With
Service Dept
March 17, 2021
Heather is always really friendly. Remembers you from visit to visit. That means she is paying attention and has great customer service. A good thing in today’s time. visit to visit. That means she is paying attention and has great customer service. A good thing in today’s time. More
by foxie435
Employees Worked With
Heather, harrell, Julio Escobar
March 15, 2021
Quality of service stinks. I had a nail in my tire & it was supposedly “patched from the inside” which I was told was a “permanent fix” from Serge. WRONG. The same tire went flat & I was left stranded was supposedly “patched from the inside” which I was told was a “permanent fix” from Serge. WRONG. The same tire went flat & I was left stranded in an unknown area in NC. I was livid & called Athens Nissan for a refund of the $29.95 & was expecting a call from the service manager. I had to replace the whole tire & a lug was air locked & had to broken off. I now have to have that repaired. The “permanent fix” I wasn’t told has cost me a lot more than a real tire patch. TO DATE, I HAVENT RECEIVED A REFUND OR CALL FROM SERVICE MANAGER. NEVER EVER DEALING WITH NISSAN ATHENS AGAIN AND WILL ENCOURAGE OTHERS NOT TO EITHER. More
by rsteed0
Employees Worked With
SERGE
March 14, 2021
Customer service is definitely on point. Each concern been addressed in timely manner & satisfaction. We recommend Serge Brukayo who always goes beyond expectations. Very appreciative! been addressed in timely manner & satisfaction. We recommend Serge Brukayo who always goes beyond expectations. Very appreciative! More
by SP7EAGLE
Employees Worked With
Serge Brukayo
