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Nissan of Athens - Service Center

Athens, GA

4.6
2,675 Reviews

2,675 Reviews of Nissan of Athens - Service Center

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December 25, 2020

Wonderful! Truely exceptional service. nissan of Athens service department is second to none. Thank you kelly richardson for going above and beyond. Merry Christmas everybody. More

by RODNEYHICKS1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly richardson
Dec 25, 2020 -

Nissan of Athens responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2020

The service department manager Tony provided true customer service when my vehicle was in his shop! For some reason there was an issue with incoming part, and I’d to visit the service department 3 ti More

by Yamini P Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 27, 2020 -

Nissan of Athens responded

Hello Yamini, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 24, 2020

Everyone is very professional and do their best to make sure you have a pleasant and positive experience. They were very accommodating to myself. 8 felt welcomed and cared for. More

by WILLSARTAIN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowers
Dec 25, 2020 -

Nissan of Athens responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 24, 2020

Always a great experience in the service department especially when Serge is your service advisor. It’s been a pleasure from the time we purchased with Darius. More

by PAIGE.OSTRANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ross
Dec 25, 2020 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2020

Service was good and people very friendly. Took care to see that everyone was distancing. Waiting room was very clean and snacks were offered. Very satisfied. More

by ajacks01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson
Dec 24, 2020 -

Nissan of Athens responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2020

Service department was wonderful they made sure I was comfortable while they serviced my car and they went way beyond to address any questions or concerns I had More

by Broach214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Nissan of Athens responded

Thank you very much, here at Nissan Of Athens we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (706) 549-6600. Thank you again for your support. Sincerely, Nissan Of Athens

December 20, 2020

I got an oil change and my technician Serge was absolutely wonderful. Very knowledgeable, I would recommend Nissan to all my friends, I will continue to come there. More

by DIANNE_BROWNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ross
Dec 21, 2020 -

Nissan of Athens responded

Thank you very much, here at Nissan Of Athens we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (706) 549-6600. Thank you again for your support. Sincerely, Nissan Of Athens

December 20, 2020

I was quoted a $150 diag fee. I was ok with that because it was disclosed prior. When I went to pay they hit me up for another additional $18 shop BS fees!!! Really, Bad business . I hope the $18 make you More

by scottlester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Dec 21, 2020 -

Nissan of Athens responded

Hi Scottlester, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (706) 549-6600 so we can work towards a resolution. We look forward to hearing from you.

December 20, 2020

My visit is always the best is service. I love my service guy. He is best. Serge is always friendly and knowledgeable. He takes his time to explain things. More

by V-RANDOLPH40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serge
Dec 21, 2020 -

Nissan of Athens responded

Thank you very much, here at Nissan Of Athens we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (706) 549-6600. Thank you again for your support. Sincerely, Nissan Of Athens

December 20, 2020

Very professional n nice, Mr Kelly Richardson was very professional n knowledgeable about my vehicle n the services of this vehicle I will let everyone know about Nissan of Athens More

by Patricia Weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson
Dec 21, 2020 -

Nissan of Athens responded

Thank you very much, here at Nissan Of Athens we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (706) 549-6600. Thank you again for your support. Sincerely, Nissan Of Athens

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