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2,675 Reviews of Nissan of Athens - Service Center
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December 18, 2020
They were very friendly and professional. The waiting area was very clean and I was offered snacks while I waited for my vehicle to be finished. The service was done quickly. area was very clean and I was offered snacks while I waited for my vehicle to be finished. The service was done quickly. More
by DAVEION
Verified CustomerEmployees Worked With
Heather Harrell
December 16, 2020
Truly amazed on the job done to my vehicle. It needed an overhaul and Nissan delivered. I am more confident that Nissan will get the job done right everytime. . overhaul and Nissan delivered. I am more confident that Nissan will get the job done right everytime. . More
by SJOJOKBD
Employees Worked With
Heather Harrell
December 16, 2020
Everyone is so professional and friendly. I come in after 12 hours at the hospital and i get quick service! Thank you. I’ll be back! 12 hours at the hospital and i get quick service! Thank you. I’ll be back! More
by Stephanielachelle
Employees Worked With
Other Employees :
Darius Ross, Kyle Daniel, Hunter Boswell, Julio Escobar, Mike Karter
December 13, 2020
I appreciated how Johnathan took time care and concern with our issue. I feel as he treated me in a respectful manor. He made sure to explain what was going on with the progress of my vehicle. with our issue. I feel as he treated me in a respectful manor. He made sure to explain what was going on with the progress of my vehicle. More
by HRDAVIS5058
Employees Worked With
Johnathan M
December 13, 2020
Their service is always highly efficient and their staff is remarkable! I wouldn't take my vehicle any where else for service. The facilities are clean and all the employees are very professional! is remarkable! I wouldn't take my vehicle any where else for service. The facilities are clean and all the employees are very professional! More
by WILLIAMSONWG
Employees Worked With
Serge Bruyako
December 12, 2020
My experience was great as always. Kelly, my service tech is always knowledgeable and pleasant. I would reccomend Nissan to all of my friends His name is Kelly Richardson. is always knowledgeable and pleasant. I would reccomend Nissan to all of my friends His name is Kelly Richardson. More
by KYLE-E
Employees Worked With
December 12, 2020
I have no issues with the work that was done on my car. My frustration comes from the lack of customer care I received from the customer service rep, Philip. My car needed a considerable amount of work, wh My frustration comes from the lack of customer care I received from the customer service rep, Philip. My car needed a considerable amount of work, which was, of course, stressful to find out. For the first week of my car being in the service center, I received minimal information in response to questions or concerns I had. After some thought and research of my own, I made the decision to get the work done on my car. I paid half of the full amount at this time. A few days later, I was informed by Philip that my car would be ready a day or two before thanksgiving. I informed that I would be out of town during the week of thanksgiving and asked to pick up my car the Sunday I returned, which I was informed would be no problem. My car was ready on that Tuesday, at which point Philip called me four times back to back with no voicemail or message sent regarding the reason for the call. I was able to answer on the fifth call and Philip stated he had been trying to reach me, my car was ready. I reminded I had left town and he stated I would need to pay the remainder so I did so at that time. We then agreed he could leave the key with the sales reception desk for me to pick up on Sunday. On Saturday evening, I checked my phone to find another five missed calls with no voicemail. It was too late to call back by this time. Upon calling Sunday and speaking with the sales rep, I was informed they were very sorry but my key was not left with anyone in their department. This experience as a whole was extremely frustrating due to the lack of communication I received. More
by E.M.
Employees Worked With
Philip, Customer Service in the Service Dept.
December 11, 2020
I love taking my car here. They are always very friendly and attentive. They take special care to cover my floorboards and seats to avoid stains. For my last service visit I was in and out in fewer than tw and attentive. They take special care to cover my floorboards and seats to avoid stains. For my last service visit I was in and out in fewer than two hours. More
by HAROLDWATERSJR
Employees Worked With
Service team
December 11, 2020
Good service. Kelly took good care of us yesterday. We were able to drop in without an appointment and get maintenance. Merry Christmas to everyone there. were able to drop in without an appointment and get maintenance. Merry Christmas to everyone there. More
by crkhall
Employees Worked With
Kelly Richardson
December 10, 2020
Tony Bowens has been my service representative for the last 3 years and is ah-mazing!! The entire staff is very friendly and I'm always impressed with the customer service and follow up calls!! last 3 years and is ah-mazing!! The entire staff is very friendly and I'm always impressed with the customer service and follow up calls!! More
by KATRELLE
Employees Worked With
Tony Bowens
