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Nissan of Athens - Service Center

Athens, GA

4.6
2,675 Reviews

2,675 Reviews of Nissan of Athens - Service Center

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December 03, 2020

I have been returning my truck to this auto dealer for several years. I have no complaint. I expect to continue my service with this dealership. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Nissan of Athens responded

None3, we are so happy to read such a great review about Nissan Of Athens! We hope to be of service to you again in the future!

December 01, 2020

First of all they are a friendly people my kinda people.They get you in and out don’t have to wait too long. That’s why I keeps coming back. More

by DOROTHYBROOKS7073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot name
Dec 01, 2020 -

Nissan of Athens responded

Dorothybrooks7073, we are glad we could help! We look forward to your next visit! Take care!

November 29, 2020

Excellent customer service and the employees at this dealership really care about your needs for your vehicle. Wouldn't think of going anywhere else in Athens for car care. More

by DEERE1048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Harrell
Nov 30, 2020 -

Nissan of Athens responded

We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

November 29, 2020

Poor communication; service on vehicle not good; problems still exist; poor customer service; told one thing and promised a few things but nothing turns out the way it should; waste of time and money More

by Disappointed Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can remember service rep’s name
Nov 30, 2020 -

Nissan of Athens responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (706) 549-6600 at your earliest convenience and we will do our best to resolve this with you.

November 29, 2020

My experience at Nissan Service Department was wonderfully pleasant. As usually, the service person was informative as well as friendly. I expected a different experience because of COVID 9. More

by Dealer rator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Ross, Carl Eunice
Nov 30, 2020 -

Nissan of Athens responded

Hi Dealer Rator, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2020

Serge takes care of my car with Nissan every time. He is the best at serving his customers! I trust Nissan because of Serge!!! Serge is always my go to contact in service!!! More

by TMCGHEE.ATC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serge in Service, Darius Ross
Nov 30, 2020 -

Nissan of Athens responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2020

Best service in town. Your Service writer Sergio is the best service writer in the business. He’s very kind, courteous, and considerate. I would recommend this dealership to everyone. More

by Sham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serge Bruyako
Nov 30, 2020 -

Nissan of Athens responded

Sham, we are so happy to read such a great review about Nissan Of Athens! If you're ever in need of more help, please let us know!

November 26, 2020

I went to the dealership without an appointment. They saw me anyway. The trunk of my car would not stay up. They said they may not can fix it today but would try. I asked them to change the oil and fluids, e More

by Zetterrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names. The service department.
Nov 30, 2020 -

Nissan of Athens responded

Hi Zetterrell, thank you for taking the time to leave a review for us at Nissan Of Athens. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 25, 2020

I got in and out quickly, and the rep was honest about the work I needed to have done. Job well done on all parts! More

by KayRobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Magnus
Nov 30, 2020 -

Nissan of Athens responded

KayRobs, we're glad you had such a wonderful experience with us! Thanks for taking the time to leave us this information about your recent visit. Take care!

November 25, 2020

Great service as always. I enjoy being treated as if my business is appreciated. Heather is the best, wouldn't take my car anywhere else! More

by Shawna W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Harrell
Nov 30, 2020 -

Nissan of Athens responded

Shawna W, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!

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