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Nissan of Athens - Service Center

Athens, GA

4.6
2,674 Reviews

2,674 Reviews of Nissan of Athens - Service Center

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September 01, 2020

Kelly was great. Experience good. I keep coming back to service my Nissan because of the service department and customer waiting area. Easy to wait mp More

by GBEST_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 05, 2020 -

Nissan of Athens responded

Jen, thank you so much for the positive review! We're looking forward to your next visit with us!

September 01, 2020

Kelly was great as usual. I bring all the family vehicles to Kelly. Fast and easy always. Thank you again sir and see you soon. More

by PIGPENSTUDIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson
Sep 05, 2020 -

Nissan of Athens responded

Jen, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 01, 2020

I waited over 15 minutes before someone helped us. The only thing I wanted to do is pay for my car. Not a satisfied customer. More

by PWLLDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Walker
Sep 05, 2020 -

Nissan of Athens responded

James M., it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (706) 549-6600.

August 30, 2020

The workers are very friendly and nice. I think it was tony that helped me with my car. He was very helpful told me everything I needed for my car and got it fixed the same day. Nissan definitely never di More

by JASMINEBURGESS152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
August 28, 2020

I have been using Athens Nissan service dept over 3 years and always provided excellent service. Service managers are very hospitable and knowledgeable. I’m very satisfied with Nissan service. More

by LYNDONSALLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowers
August 28, 2020

Service writer Kelly knew exactly what was wrong had it fixed in 1 hour they let me use a rental so I could get some things done on my to do list while the repair was done More

by CGHARDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson service writer
August 27, 2020

This Nissan dealership was very receptive of me coming in for help. Philip the service person that helped me all the way to the end was absolutely wonderful and respectful. When I brought my vehicle in for t More

by Janis.champion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip SPEDDON
August 27, 2020

Great experience. Serge took great care of me and my car. I will definatly be back next time my car is due for an oil change. More

by DHOVEY15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Ross, Kyle Daniel, Carl Eunice, Melissa LaBoy, Richard Walker, Jeremy Lee
August 27, 2020

Always polite and courteous. Not fond of the wait but part of maintenance f owning a car. My attendant was very helpful and not pushy. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip S
August 26, 2020

I have an Infiniti G 37, and I always go to the Gwinnett dealership for any and all things on my car. However living in Athens, I have an Infiniti G 37, and I always go to the Gwinnett dealership for any an More

by kbg
Recommend Dealer
Yes
Employees Worked With
None pictured and I apologize I don’t recall his name nor have a receipt. It was Aug 24 around 3 pm. Really nice guy!
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