Nissan of Athens - Service Center

This is my favorite dealership! I’ve lived in between cities for a while but this Nissan has always been the best experience. They always try to accommodate for their customers! I will always choose them cities for a while but this Nissan has always been the best experience. They always try to accommodate for their customers! I will always choose them. More

My Murano had one of the faulty CVT transmissions. It failed before 90k miles. I purchased it new at this dealership. When I took it in to be repaired, I was discouraged from contacting Nissan HQ for com failed before 90k miles. I purchased it new at this dealership. When I took it in to be repaired, I was discouraged from contacting Nissan HQ for compensation since my warranty was not extended, however I’m glad I did because it “bought” me half of the cost of the transmission, which was $2500. (Full cost being $5k) I still firmly feel that Nissan should have paid 100% since this is a known issue and my family has had Nissans and Infiniti’s dating back to the 90’s and currently own two, both purchased at this dealership. But they did not. When I arranged for the transmission to be replaced, Nissan was not even going to offer me a loaner/rental car, however they did and I’m glad because it took a couple of days longer than I was initially told. The final straw was when I went to pay and inquired about the warranty of my “new” transmission and was told the transmission was actually refurbished and the warranty was $12k miles or 12 months, whichever comes first, of course. This was NEVER disclosed in any of the communication I had with the dealership or corporate/headquarters. To me, this is as good as dishonest. I also wonder how a refurbished transmission supposedly costs $5k, but I will never have an answer for that. When I purchased my Nissan, I carefully considered that this would be a car that would last me well into the $150-200k mile range. I was wrong. I purchased it brand new. I couldn’t be more displeased with all of it. More

I have a good experience and prompt service on my visits. The staff is.always professional and of great help when assisting me with any concern/issue. The staff is.always professional and of great help when assisting me with any concern/issue. More

Had to wait almost 2 hours for a oil change. Had a 9:30 appointment and nearly 11:30 when we left. When I tried to use my Nissan reward points I was told you can’t use them here. They sure were able to tak appointment and nearly 11:30 when we left. When I tried to use my Nissan reward points I was told you can’t use them here. They sure were able to take my debit card there. I can go anywhere and get a oil change if my reward points from Nissan are no good. More

My service was really fast. Tony was super friendly and helpful. He walked me out to my car as I left the dealership. Wonderful service. helpful. He walked me out to my car as I left the dealership. Wonderful service. More

I stop in for an oil change and tire rotation. The Service Department was really considerate of my time. I was able to get my vehicle back in less the time they promise! Thanks Service Department was really considerate of my time. I was able to get my vehicle back in less the time they promise! Thanks More

Mr. Booker and Kelly always take care of my family cars. That’s why I go back to Nissan of Athens they are some trust worthy guys That’s why I go back to Nissan of Athens they are some trust worthy guys More

Very friendly , quick and convenient . Would recommend anyone who is looking for a place to get service for their car. Waiting area is clean and spacious anyone who is looking for a place to get service for their car. Waiting area is clean and spacious More

I like getting my car serviced here. The mechanics could be better at washing their hands before getting inside the cars. I hate having greasy hand prints on my light interior. But my service manager could be better at washing their hands before getting inside the cars. I hate having greasy hand prints on my light interior. But my service manager took care of them. Thanks Tony. More

The service technician was very friendly helpful this is the 4 or 5 visit for work on my truck as of now I will continue to use Nissan of Athens For my service the 4 or 5 visit for work on my truck as of now I will continue to use Nissan of Athens For my service More