Nissan of Athens - Service Center

They were gonna charge $1500 for a job worth $370, charged a huge diagnostic fee. charged a huge diagnostic fee. More

SERVICE DEPARTMENT POOR, I have no problem with the techs or the work that is done. My rating has to do with the Service Manager and the attitude and service i receive from the reps in the service depa techs or the work that is done. My rating has to do with the Service Manager and the attitude and service i receive from the reps in the service department. I have this same response whether i am in person or on the phone. I have been with the Athens Nissan dealership for over 14 years and the last year has been the worst. I will not buy from this dealership again. I have stayed with this dealership because of my relationship with the service department. NOT anymore. Poor communication and Poor customer service. Again, this is not in regards to the techs and the people that work behind the scenes. More

The mechanic who worked on my truck was able to fix a problem with a dashboard light that remained on. He did this without charge and saved me a large repair that was recommended by a different auto sho problem with a dashboard light that remained on. He did this without charge and saved me a large repair that was recommended by a different auto shop. Also as I was driving off, a service person saw that I left my water bottle behind and came running after me to hand it back. These were two nice gestures that were much appreciated. More

It was so refreshing to take my car in for a potential problem and have your service adviser (Jonathan Magnus) tell me no problem could be found, and there would not be any charges. Wow!! I've gotta say problem and have your service adviser (Jonathan Magnus) tell me no problem could be found, and there would not be any charges. Wow!! I've gotta say, that was a first for me. Needless to say, I was extremely impressed by the ethics and integrity shown to me. You definately have a satisfied customer who will be returning for any future issues. Thank You! Jonathan was so friendly and knowledgeable and just made my day. More

The turn-around time for having my serviced is really quick. The technician, Nate Sartain, goes over and above making sure my car is serviced appropriately! quick. The technician, Nate Sartain, goes over and above making sure my car is serviced appropriately! More

Exceptional service by Bobby he went out of his way to provide assistance. He represented your company to the highest degree. I am motivated to buy a new vehicle from your company. provide assistance. He represented your company to the highest degree. I am motivated to buy a new vehicle from your company. More

They fix my car and l so happy with the job soy they do exelent exelent More

Everything was very good. The wait time was not that long and staff was courteous. The wait time was not that long and staff was courteous. More

Great experience with Zack Mooney with initial purchase. We love our 2023 Nissan Rouge. Made appointment for 5000 service for sept 3rd. Only our second time at the dealership…..we turned into driveway as we We love our 2023 Nissan Rouge. Made appointment for 5000 service for sept 3rd. Only our second time at the dealership…..we turned into driveway as we saw sign on building “ service reception”. All doors were locked …no one in sight. Drove down the hill and went to that door. Locked. Fortunately a man came out and ask if we were looking for Nissan service and directed us to the location. . This was frustrating. Not good signage. Need to remove the old signage on other building More

Great and nice staff no complaints this is my third car with Nissan of Athens with Nissan of Athens More