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Nissan of Athens - Service Center

Athens, GA

4.6
2,689 Reviews

2,689 Reviews of Nissan of Athens - Service Center

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July 02, 2020

Thanks to Kelly n heather for helping me so much . My service was awesome i will always used Nissan in Athens. Y’all the best More

by nagordon09
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 03, 2020 -

Nissan of Athens responded

Thank you so much for sharing the awesome experience you’ve had working with Kelly and Heather. They are the best and we are so proud to have them at our dealership. We will be sure and share this review with our team. Thank you again!

July 02, 2020

I had an intermittent TPMS light. Tire pressures were perfect but the light was driving me nuts! Took about 2 hours and a little money and the bad wheel sensor was changed for a good one. Great job! More

by Robert Reed
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson
Jul 03, 2020 -

Nissan of Athens responded

Hi Robert! We're so happy we were able to help you out with the TPMS light! Thanks for the compliment.

July 02, 2020

Serge did a great job explaining the work needed and keeping me informed as the work progressed. I love my Nissan I am very satisfied More

by None
Recommend Dealer
Yes
Employees Worked With
Serge
Jul 03, 2020 -

Nissan of Athens responded

Your review made me smile. We're very happy to hear Serge was able to accommodate communication with you about what was going on with your Nissan. We truly appreciate your loyalty to Nissan of Athens and bringing your repeat business to us. We look forward to taking great care of your vehicle in the years to come.

July 01, 2020

Excellent Service, just no way to contact when needed My husband tried unsuccessfully for 3 days to get in touch with someone in the service department. He needed to consult with someone about my car. H More

by MELYNN257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson
Jul 02, 2020 -

Nissan of Athens responded

Hello, Although we are happy to know that Kelly was able to take care of your auto needs, I am concerned to learn about your dissatisfaction regarding our level of communication. Please feel free to reach out to me directly so that we can get more feedback. I look forward to connecting with you. Best, Melissa Laboy Owner Loyalty Manager 706-410-9244

July 01, 2020

That was by far the best visits we have had at Nissan since we purchased our car. The service department was excellent was well worth the wait More

by EKB2027
Recommend Dealer
Yes
Employees Worked With
Service mgr
Jul 02, 2020 -

Nissan of Athens responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 01, 2020

The wait wasn't too long. Heather was cool and down to earth. Since they stopped washing cars there due to covid-19, she suggested the free car wash down the road and it worked perfectly. I also paid less More

by Jomo86
Recommend Dealer
Yes
Employees Worked With
Heather Harrel
Jul 02, 2020 -

Nissan of Athens responded

Thank you for the great review! We will be sure to thank Heather for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 30, 2020

Good service, easy to make appointments and Jeff was awesome, worked with getting just what I needed done. I ran out of words 😪 so sorry. More

by DANIEL.JORDAN312
Recommend Dealer
Yes
Employees Worked With
Jeff
June 30, 2020

We use Nissan to complete the services on our Pathfinder. Heather is our go to for scheduling. She is very professional and friendly. She keeps us updated on when and what services need to be completed. More

by MJCOOPER58
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 01, 2020 -

Nissan of Athens responded

Thank you for the great review! We will be sure to thank Heather for providing you with professional and friendly service. We look forward to working with you again!

June 29, 2020

Customer service was bad.No greetings or be with u in a moment.Rude.Finally just had to ask can I get my car p More

by RASHAERUPERT
Recommend Dealer
No
Employees Worked With
Melissa LaBoy
Jul 14, 2020 -

Nissan of Athens responded

​Hi, ​ ​I am troubled by your comments in regards to our customer service. We always strive to ensure the best experiences for our guests. Given the opportunity, I would like to learn more about what happened. Your satisfaction is important to us so please consider reaching out to me when you can. ​Best, ​Melissa Laboy Owner Loyalty Manager 706-410-9244 ​

June 28, 2020

Quick and painless. Knowledgeable reps. Safe social distancing. When one rep was busy another stepped in to speed up the process. Friendly employees. Clean amenities More

by COLQUITT17
Recommend Dealer
Yes
Employees Worked With
Tony and Serge
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