Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,690 Reviews of Nissan of Athens - Service Center
Sort by
May 23, 2019
Good customer service Very friendly people and great customer service. Few things that could of been better but all together great dealership for service work and will retu Very friendly people and great customer service. Few things that could of been better but all together great dealership for service work and will return. More
by KMK0203
Employees Worked With
Kelly
May 16, 2019
Amazing! Great visit, as always. They are the kindest people and give you top notch service with great customer care. I have had two vehicles serviced here and Great visit, as always. They are the kindest people and give you top notch service with great customer care. I have had two vehicles serviced here and bought my most recent car from them! So pleased! More
by vgrubby
Employees Worked With
Harrell Heather, Kyle Daniel
May 15, 2019
Great Service Department! I took my 2016 Altima in for an oil change, tire rotation and recall service on 5/14/19. As always, the services were quickly completed at a reseasona I took my 2016 Altima in for an oil change, tire rotation and recall service on 5/14/19. As always, the services were quickly completed at a reseasonable price. Thanks Nissan of Athens! More
by RickL
Employees Worked With
Tim Steuk
May 14, 2019
Friendly, professional, promise kept. very customer friendly, kept informed during entire process. Very professional and competent. Car was ready when promised and at the price quoted. Wou very customer friendly, kept informed during entire process. Very professional and competent. Car was ready when promised and at the price quoted. Would highly recommend. More
by John333
Employees Worked With
Serge Bruyako, Jerry Booker, Melissa LaBoy
May 14, 2019
Excellent and then some! The service I received is always outstanding. And the professionalism of the staff ensures that I make the drive to Nissan of Athens whenever I need s The service I received is always outstanding. And the professionalism of the staff ensures that I make the drive to Nissan of Athens whenever I need service More
by Terence
Employees Worked With
Surge! Serge is the man I treasure point
May 03, 2019
Absolute disaster with service department. 2014 Nissan Juke, bought here and regularly serviced here. Nine days after $497.52 service and assurance that car was in great shape, it had a catastr 2014 Nissan Juke, bought here and regularly serviced here. Nine days after $497.52 service and assurance that car was in great shape, it had a catastrophic engine failure and threw a rod. The car was deemed junk. This is nearly unheard of these days. Dealership gave no explanation and offered my wife nothing in return, even though she had loyally supported this service department for years with thousands of dollars. Service Manager and Customer Loyalty Manager both promised return phone calls and neither one of them have returned my phone calls. I have emailed Customer Loyalty Manager, and she will not return emails. I requested complete service history, which my wife had paid for, and dealership has refused to give it to me. The ownership and management of this dealership do not keep their word or treat loyal customers with integrity. Feel free to call me for more details. More
by Dissatisfied Customer
Employees Worked With
Jerry Booker, Serge Bruyako, Melissa LaBoy
March 12, 2019
Dissatisfied Customer Be very wary of these folks, especially women. Service Advisors will take advantage of uninformed customers and try to upsell them on unnecessary main Be very wary of these folks, especially women. Service Advisors will take advantage of uninformed customers and try to upsell them on unnecessary maintenance items. My wife was recently charged $130+ for a brake fluid flush. The Service Advisor did not ask for her approval to do the service. Service Advisor authorized the brake system flush on his own and added it to her invoice. She didn't question the service charge and paid it without giving approval. Do the research on brake fluid flush. This is scam emplyed by many dealerships to milk money from uninformed motorists. No telling how many other unnecessary maintenance items these folks add to the bills of uninformed customers. Ladies, be very wary of what these folks are charging you for. Question every service item on your invoice. Guys, please educate your wives on what is/isn't necessary routine maintenance on their vehicles. More
by Dissatisfied Customer
February 11, 2019
Very nice, professional, and helpful Helped me out tremendously and did a great job on meeting my needs. Would recommend to anyone. Appreciative of the work that was done at the service c Helped me out tremendously and did a great job on meeting my needs. Would recommend to anyone. Appreciative of the work that was done at the service center. More
by ALBGREENE
Verified CustomerEmployees Worked With
Carl Eunice, BRUCE DOSS
February 11, 2019
very nice! Everyone was really nice and helpful. They made sure service was completed in a timely manner. Everything was really great. I go back when needed Everyone was really nice and helpful. They made sure service was completed in a timely manner. Everything was really great. I go back when needed More
by DEBRAJGERRITS
Employees Worked With
Heather
February 10, 2019
Great Tim went over and beyond to make sure I was taken care of by washing my car himself so that I wouldn’t have to wait so long Tim went over and beyond to make sure I was taken care of by washing my car himself so that I wouldn’t have to wait so long More
by SHERRADIAVERY7
Employees Worked With
Tim
