Nissan of Athens - Service Center

Oil change Very satisfied with service. I have one complaint, Tony has to ask them to clean my carpet/interior because they get it dirty. This has happened 4 Very satisfied with service. I have one complaint, Tony has to ask them to clean my carpet/interior because they get it dirty. This has happened 4 times. More

Wonderful experience The value for the oil change can’t be beat by anyone in town. I go 20 minutes out of the way to save money and they do a great job even when my vehicl The value for the oil change can’t be beat by anyone in town. I go 20 minutes out of the way to save money and they do a great job even when my vehicle is a Honda. Super friendly advisors get you in and out as fast as they can. Lengthy waits at times but just depends on when you arrive. The variety of (Free!) drinks and snacks are great. Will go to Nissan of Athens to get oil changed as long as I still live close by. More

Always top notch Quick service at reasonable prices. The free carwash was not working would be my only complaint. In and out quickly. No one tries to sell you somethin Quick service at reasonable prices. The free carwash was not working would be my only complaint. In and out quickly. No one tries to sell you something that you don't want. Tim did tell me my next visit would require more work being done. More

My experience was Awsome! The excellent service and staff is the reason for the recommendation. This dealership has excellent customer service in timely matter. Tony Bower foun The excellent service and staff is the reason for the recommendation. This dealership has excellent customer service in timely matter. Tony Bower found the recall and setup an appointment with me to get it done. More

Altima Recall Service I dropped in after receiving email regarding a recall and Kelly offered me same day /immediate service. I wasn't able to stay right then so he schedul I dropped in after receiving email regarding a recall and Kelly offered me same day /immediate service. I wasn't able to stay right then so he scheduled me an appointment but told me to come back sooner if free. I returned that afternoon and Serge made sure my car was serviced and I was out of there in just over an hour. EasyPeasy! This why I love this service center! More

Very helpful and ready to work Nissan Of Athens is an outstanding dealership to purchase from, they Sold me my very first car, and continuesly check on you throughout their services Nissan Of Athens is an outstanding dealership to purchase from, they Sold me my very first car, and continuesly check on you throughout their services with you. More

The customer service was a 10 Tony and crew took great care of me. I was please with the attention to customer service and detail. I will definitely be back when I need help. Tony and crew took great care of me. I was please with the attention to customer service and detail. I will definitely be back when I need help. More

always a pleasure when i have my car serviced I love that everone makes you feel welcome and you always feel like you are #1 i have recommended Nissan of Athens to my friends and family. Darius wa I love that everone makes you feel welcome and you always feel like you are #1 i have recommended Nissan of Athens to my friends and family. Darius was able to get one of my friends/ employee in a new car, that was her first one ever, it is what I call a starter car, but you would have thought it was the most expensive car on the lot, she has had it approx 6-8 months and still loves it. More

Customer Service for an Oil Change is a gross misnomer! The dealership has a large sign stating "Express Service - No appointment necessary for oil change and tire rotation". I had called the dealership tw The dealership has a large sign stating "Express Service - No appointment necessary for oil change and tire rotation". I had called the dealership two days prior to getting there where I scheduled an oil change and requested a tire rotation. I was given a time of 11:00 A. M. which was acceptable. I arrived perhaps 10 minutes early. At the time the service technician wrote up the order he told us it would be 1 1/2 to 1 3/4 hour for the service. We live in another city so had driven for 30 minutes to get there. Thought it impractical to try to reschedule. After checking with the technician multiple times about the progress on the service we got our car back at 2:50 P. M. NEARLY 3 HOURS FOR AN EXPRESS OIL CHANGE AND TIRE ROTATION. This was our 4th service visit to this dealership where we had purchased this car. Each time we have had an oil change I have requested a tire rotation. The invoice always states that a rotation was done. Today was actually the first. Maybe this is customer service to you but, it certainly is not to me. At one point in checking for progress on the car I asked the Service Manager for the status. His reply was that I needed to check with the service writer. His attitude was that he could care less!! More

Poor quality of service I receive texts that offer scheduling of service, but when I respond, they don't follow through. I ordered multiple parts for my new niassan kicks, w I receive texts that offer scheduling of service, but when I respond, they don't follow through. I ordered multiple parts for my new niassan kicks, was told they came in, but then never could get an appt for them to allow me to see them before they put them on. When my husband finally went in to see the parts, some of them were incorrect and the staff in parts didn't seem to know how to order the correct parts. Hopefully my refund will be processed soon. My oil was changed and tires rotated, but I was told it couldn't be cleaned because the equipment was broken. My experience with this dealership has been pretty rough, from sale to service. More