Nissan of Athens - Service Center

Car service Kelly Richardson is a great service advisor. He is so helpful and has great customer service. Everytime I go to get my oil changed my expectations a Kelly Richardson is a great service advisor. He is so helpful and has great customer service. Everytime I go to get my oil changed my expectations are exceeded. More

Great service Bought my Altima here in 2014 I only have it serviced here!! Kelly is my advisor I trust him completely!! He’s the best!! Only place my car will go fo Bought my Altima here in 2014 I only have it serviced here!! Kelly is my advisor I trust him completely!! He’s the best!! Only place my car will go for service! More

Beyond Awesome!! Customer service was very pleasant. My car cut off and it wouldn't start back & it is a touch screen/computerized car. I called the dealership & was a Customer service was very pleasant. My car cut off and it wouldn't start back & it is a touch screen/computerized car. I called the dealership & was able to speak with Mr. Booker whom sent someone out to assist me. The young man that came out to assist got permission from Mr. Booker to take my car back to the shop, which he did & by the time I got off at 5:30 my car had a new battery and it was reprogrammed which I truly appreciate. I appreciate the great customer service, the speedy response & resolution to my issue. As always Nissan has been my dealership o choice with some awesome people to help you in your time of need. Thanks Mr. Booker & team! More

the Best Best dealership by far kelly and crew are simply the best I would not take my car and truck anywhere else they always leave it washed and vacuumed ou Best dealership by far kelly and crew are simply the best I would not take my car and truck anywhere else they always leave it washed and vacuumed out. More

Not good I spent $429.00 for a guess that didn't fix my truc Not a good sperience spend $429.00 for a technician to guess what the problem was and didn't fix it still with the same problem, that I bought my truc Not a good sperience spend $429.00 for a technician to guess what the problem was and didn't fix it still with the same problem, that I bought my truck to get it fixed... More

Road Trip Check up I took my car in for a general inspection prior to a lengthy holiday road trip from GA to MI to PA. The service team looked over my car to make sure i I took my car in for a general inspection prior to a lengthy holiday road trip from GA to MI to PA. The service team looked over my car to make sure it will safely serve me at no charge! More

Tony Bowers is still AWESOME! My 2009 Murano is quite needy right now. Tony always answers with a smile and always breaks the news gently! I know soon she will be humming for anoth My 2009 Murano is quite needy right now. Tony always answers with a smile and always breaks the news gently! I know soon she will be humming for another 100,000 miles! Nissan, better keep him there! The ladies in the Rental area are outstanding! Kindness abounds. They need a larger area to work. Seems a small space for such important people! Thanks everyone! Merry Christmas! Murano is taking us to Biltmore! More

They take care of you! I've had great experiences at this dealership service center ever since I first started driving Nissan in 2013. They value your time, and will do ever I've had great experiences at this dealership service center ever since I first started driving Nissan in 2013. They value your time, and will do everything that they can to make sure that they do their jobs correctly the first time. It's also pretty awesome that they wash your car and Shine the tires as well. I highly recommend Tim and Serge, they're my absolute favorite Associates there and I always know that I'm in good hands when they are in charge my vehicle. More

Bad communication I was never given a time when my car would be ready, in the past it's been ready within an hour or my service representative would let me know why the I was never given a time when my car would be ready, in the past it's been ready within an hour or my service representative would let me know why there was a delay. After 2 hours I went to the service representative and she told me that the car was just now going into wash. 25 minutes later and went back to her and she said I'm sorry for the delay they're bringing your car around. My car was not washed or vacuumed. They had to call three times from the service department to get my car brought back. I had to miss an appointment that was already scheduled. More

Customer service strong, but services expensive My experience was negative as I asked for a price estimate, was told that couldn't be done, then was severely overcharged and told that I was charged My experience was negative as I asked for a price estimate, was told that couldn't be done, then was severely overcharged and told that I was charged was the standard rate for the process done, implying there was a starting price I could have been told in the beginning. The price charged for the service done was unreasonable and when asked they offered no suggestions. I would not return or reccomend bringing your car here. More