Nissan of Athens - Service Center

They take care of you! I've had great experiences at this dealership service center ever since I first started driving Nissan in 2013. They value your time, and will do ever I've had great experiences at this dealership service center ever since I first started driving Nissan in 2013. They value your time, and will do everything that they can to make sure that they do their jobs correctly the first time. It's also pretty awesome that they wash your car and Shine the tires as well. I highly recommend Tim and Serge, they're my absolute favorite Associates there and I always know that I'm in good hands when they are in charge my vehicle. More

Bad communication I was never given a time when my car would be ready, in the past it's been ready within an hour or my service representative would let me know why the I was never given a time when my car would be ready, in the past it's been ready within an hour or my service representative would let me know why there was a delay. After 2 hours I went to the service representative and she told me that the car was just now going into wash. 25 minutes later and went back to her and she said I'm sorry for the delay they're bringing your car around. My car was not washed or vacuumed. They had to call three times from the service department to get my car brought back. I had to miss an appointment that was already scheduled. More

Customer service strong, but services expensive My experience was negative as I asked for a price estimate, was told that couldn't be done, then was severely overcharged and told that I was charged My experience was negative as I asked for a price estimate, was told that couldn't be done, then was severely overcharged and told that I was charged was the standard rate for the process done, implying there was a starting price I could have been told in the beginning. The price charged for the service done was unreasonable and when asked they offered no suggestions. I would not return or reccomend bringing your car here. More

Disappointed service The Service was completed but there were some charges and things that were completed that were not discussed with my wife.A apparent $300 additional c The Service was completed but there were some charges and things that were completed that were not discussed with my wife.A apparent $300 additional charge and repair when she was qouted. Invoice # NICS126302. More

Easy. Good service. Tim was very nice when I arrived for my appointment. He didn’t even acknowledge that I was running an hour late. I dropped my car off expecting it to Tim was very nice when I arrived for my appointment. He didn’t even acknowledge that I was running an hour late. I dropped my car off expecting it to be done late in the day since I was late and it’s a dealership but it still got done by about 12:00. When I got there to pick up my car, he remembered who I was and my bill was lower than expected which was a nice surprise. Overall it was a great experience. More

Great customer service Tim was very helpful and kept me updated on the time limit of my services. He made me proud to be a customer of Nissan!! Tim was very helpful and kept me updated on the time limit of my services. He made me proud to be a customer of Nissan!! More

Awesome service center Replaced electric pump to the power steering and they gave us a loaner for a few days while the parts were ordered! Heather is the best! Replaced electric pump to the power steering and they gave us a loaner for a few days while the parts were ordered! Heather is the best! More

First time in for service Called and made an appointment for service but the appointment could not be located we I arrived resulting in some confusion since this was my first v Called and made an appointment for service but the appointment could not be located we I arrived resulting in some confusion since this was my first visit to the dealership. Service was completed and went to pickup my vehicle the same afternoon. I was greeted by another service consultant that took great care of completing my paperwork and getting me on my way. I was very pleased with my service experience. More

Great Customer Service From my service lane manager Kelly Richardson to Jerry Booker the service director everyone is hands on. Every time that I visit Nissan to have my veh From my service lane manager Kelly Richardson to Jerry Booker the service director everyone is hands on. Every time that I visit Nissan to have my vehicles worked on Kelly Richardson is there making sure that everything is taken care of correctly. I have been coming to this service department for over ten plus years. My ride always looks better when it leaves then it did when I arrived. When a company sells you a vehicles that transaction only last for a day. The relationship that you form with a quality service department should last a life time. More