Nissan of Athens - Service Center

Just as good as always I come here a lot to service my vehicle. I always come in with a coupon. I signed the invoice of the price. When I asked picked up my vehicle, the pri I come here a lot to service my vehicle. I always come in with a coupon. I signed the invoice of the price. When I asked picked up my vehicle, the price was less than the receipt. I was amazed. I will definitely be back and I will tell everyone about that experience. Thank you TIm!! The gentleman that put the paper floormat and plastic on my seat was very nice too. During my wait, I came across Darious and Kyle. Both very nice gentleman!! Keep up the good work guys More

Good service Good and quick service. I was taken care of from the time I drove in until the time I left. They even brought my car in so I didn't have to go out in Good and quick service. I was taken care of from the time I drove in until the time I left. They even brought my car in so I didn't have to go out in the rain.I will be back. More

Exceptional My newly purchased vehicle had heavy white smoke coming from the exhaust pipe on a cold morning day. I took it to the shop where not only they perform My newly purchased vehicle had heavy white smoke coming from the exhaust pipe on a cold morning day. I took it to the shop where not only they performed a multi point inspection but they also reassured me that the problem was condensation build-up due to the extreme cold that day. Knowing that quality professionals were working on my vehicle made me less apprehensive. They did an awesome job. More

Great service Very honest and helpful when dealing with vehicle issues. Quick response to any issues. Heather is awesome when dealing with customers even if she mig Very honest and helpful when dealing with vehicle issues. Quick response to any issues. Heather is awesome when dealing with customers even if she might be having a bad day. More

Ok on the second day ignored and left the first day. Very busy on 11/29/2018- 3:30pm I was ignored so I left. I made an appointment for 7:30 the next day. I couldn't get the service department when trans Very busy on 11/29/2018- 3:30pm I was ignored so I left. I made an appointment for 7:30 the next day. I couldn't get the service department when transferred so the young lady up front made the appointment. I arrived the next day came to the service desk and was told we open in 5 minutes. So I waited. When time was up they told me to drive up. 45 mins later my car was ready. They had plastic on the seat which was nice and paper on the floor on top of dirt on the floor mats. Minute lube will at least vacuum the driver side. I own a 2018 Nissan Altima and this is my first oil change. I have one more free bee and I am reluctant to use it there. Thinking about taking it to Sutherland in Gwinnett. I also had $250.00 towards a new car. Never used never received. Wow I'm really disappointed. But at least they took my advice on the coke, water and snacks in the waiting area. More

Brake service performed. Satisfied with service performed. Recommend to either move managers office directly beside customer waiting area or address loud conversations within Satisfied with service performed. Recommend to either move managers office directly beside customer waiting area or address loud conversations within that office. Thought a dissatisfied customer was voicing their anger but ended up being 4 Nissan assocites in the office making fun of an apparent situation that occurred. Customers in the waiting area overheard all content in disbelief. More

Great service Came for routine service like oil change and tire rotation along with the usual inspection. The wait wasn't too bad and was just as I had expected. Bu Came for routine service like oil change and tire rotation along with the usual inspection. The wait wasn't too bad and was just as I had expected. But considering they were very busy, it was actually better than I anticipated. More

Amazing Tony bowers and the staff are wonderful they washed my car and took care of it Provided comfortable environment also. Tony is the best service tech Tony bowers and the staff are wonderful they washed my car and took care of it Provided comfortable environment also. Tony is the best service tech More

Very impressed, this time We’ve used Athens Nissan several times in the past and to be honest never had great service. This time I will have to say was entirely different. We t We’ve used Athens Nissan several times in the past and to be honest never had great service. This time I will have to say was entirely different. We took our car in on Monday morning for diagnostics. Tim was our service manager, he called me multiple times to keep me updated. On Tuesday they discovered we needed a new transmission. By Wednesday afternoon it was completed and ready for pick up. I was most impressed by the communication this time versus times prior. They kept us up to date and were very courteous. More

Great service! Everyone I interacted with was so helpful and so kind! I thoroughly enjoyed my visit. I’m not sure if Tim was the person I spoke with in regard to my Everyone I interacted with was so helpful and so kind! I thoroughly enjoyed my visit. I’m not sure if Tim was the person I spoke with in regard to my oil change, but it said on my receipt that Tim was my advisor. Either way, whoever I interacted with was so friendly and so helpful! The staff made it obvious that I will definitely be getting any service done there from now on. I also was able to get an oil change for $15! What a steal! Thank you, Nissan Athens! More