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Nissan of Athens - Service Center

Athens, GA

4.6
2,674 Reviews

2,674 Reviews of Nissan of Athens - Service Center

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March 28, 2024

Tried to have car serviced in Conyers and they were not helpful at all. Athens was very accommodating and understanding. Well worth the drive. More

by BEFRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge in service
Mar 30, 2024 -

Nissan of Athens responded

Hi, thank you for your great feedback! Our team here at Nissan of Athens sets a high standard of excellent customer service and we're glad to hear your experience reflected this! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

March 27, 2024

Had an exceptional customer service experience. Nate Sartain was my service advisor. My service was on a Saturday. We encountered a warranty procedural barrier that was difficult to manage becau More

by Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sartain
Mar 30, 2024 -

Nissan of Athens responded

Hello Johnson, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 27, 2024

Very nice service people. I was running late for my appointment and when I called I was told not to worry and to just drive safely. More

by bobbiogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge among a few others
Mar 30, 2024 -

Nissan of Athens responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 27, 2024

Brought my Sentra in for a recall and everything was smooth and service was great and efficient. More

by CARCOWBOY2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Mar 30, 2024 -

Nissan of Athens responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 26, 2024

Service staff are always attentive and informative. They keep me informed on what time my vehicle will be finished with service. More

by MARYBTEMPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Eunice, Catherine Steed
Mar 28, 2024 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 25, 2024

I love getting my car serviced there because the people that works there gives you the upmost curtsy. More

by HORACEJONES831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Mar 28, 2024 -

Nissan of Athens responded

Hello, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2024

Yes, my service experience was great and I did not have to wait long. My vehicle's work was completed early than expected. I do believe that having more charging stations that are easily accessible would More

by patrick.slocum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Garrett, Catherine Steed
Mar 26, 2024 -

Nissan of Athens responded

Hello Patrick, thank you for bringing this to our attention. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 471-1170 to share more details so we can make things right.

March 24, 2024

I bought 4 tires and expected them to be delivered with the recommended pressure, I received between 45 psi and 36 psi. The recommended is 32 psi. I don't know who did the job of putting the new tires on. More

by Adalberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Steed
Mar 26, 2024 -

Nissan of Athens responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 471-1170 to share more details about your visit so we can make things right.

March 24, 2024

Greeted when we arrived with friendly professional service. Wait time shorter than expected. Very pleased with Nissan More

by KELLYWOOD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
Mar 26, 2024 -

Nissan of Athens responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 19, 2024

Friendly employees. Shout out to Roben for a great car buying experience and to Kim Dellinger for her help. Service Dept maintained my car while doing a test drive. Grea More

by JUJOE1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Dellinger, Roben Harris
Mar 21, 2024 -

Nissan of Athens responded

Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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