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2,680 Reviews of Nissan of Athens - Service Center
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October 29, 2023
The staff was courteous, professional and respectful. Would like to see you offer exterior car wash as other dealerships do. Would like to see you offer exterior car wash as other dealerships do. More
by BRADJUJUBEAN
Verified CustomerEmployees Worked With
October 22, 2023
I keep having the same problem with my 2019 Nissan Armada & they aren't fixing the issue & this has costed my lots of unnecessary time & money. They also have poor customer service. Their used car manager ev & they aren't fixing the issue & this has costed my lots of unnecessary time & money. They also have poor customer service. Their used car manager even cursed out my husband & should be fired. They also never have courtesy cars available & are extremely slow. I wouldn't recommend them to anyone! More
by Patricia Mattox
Employees Worked With
Used Sales Manager
October 22, 2023
They are nice and polite. They are also fast and efficient. I was in and out under 2 to 2 1/2 hours in the service department. If you are a walk in arrive BEFORE 9:30 am or They are also fast and efficient. I was in and out under 2 to 2 1/2 hours in the service department. If you are a walk in arrive BEFORE 9:30 am or make an appointment. More
by rosales.charity
Employees Worked With
Carl Eunice, Roben Harris
October 18, 2023
Again Mr Jonathan went above and beyond to assit me with the service of my infiniti and took a moment to show me what looks like will be my next purchase and my replacement to my titan that was stolen. Than the service of my infiniti and took a moment to show me what looks like will be my next purchase and my replacement to my titan that was stolen. Thank you sir so much. More
by Dr Damon Miller
Employees Worked With
Jonathan in Service
October 17, 2023
When I had an oil change on September prior to a trip to PA the next day, the service center made a serious mistake. Soon after crossing the SC border the red trouble light for oil pressure came on, stoppin PA the next day, the service center made a serious mistake. Soon after crossing the SC border the red trouble light for oil pressure came on, stopping at the next rest area I called and and it was confirmed I could not drive further so I called AAA for a tow to the dealer in Anderson. As the car was put on the tow truck oil gushed out. I had to be in PA so got a rental car while the service center assessed whether there was damage to my car. On pickup Monday it was confirmed that the Athens shop had not installed the oil plug correctly and from the leak on the road to it falling out completely I would be stranded somewhere on the road. No one in Athens called me not ever offering an apology for what was a very serious and dangerous situation. I have attempted to contact someone at the Athens dealership, someone finally called, left a message but when I call I have never been able to talk to anyone. I of course want reimbursement for the rental, the added time, inconvenience it is suggested I am also due compensation. How do I trust this dealership to service my car again More
by robinhiggins
Employees Worked With
Service Mgr, Carl Eunice, Catherine Steed, Lindsey Stryjek
October 12, 2023
Great service. .knowledgeable patience would recommend to family and friends was very honest about what work needed to be done .knowledgeable patience would recommend to family and friends was very honest about what work needed to be done More
by WILLALAY
Employees Worked With
Other Employees :
Darius Ross, Kyle Daniel, Hunter Boswell, Julio Escobar, Mike Karter, Blayne Braden, Joseph Cason, Roben Harris
