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Nissan of Athens - Service Center

Athens, GA

4.6
2,678 Reviews
Call Service Center (706) 410-1914

2,678 Reviews of Nissan of Athens - Service Center

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April 17, 2023

Sold me a car (disabled) with a bad transmission, bad catalytic converter, bad coil. Came back 2 weeks later with a bad radiator and another bad converter. Would never trust them again More

by cbotbo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Zach -sales, Tony, Mr Booker
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April 16, 2023

I love the service people on customer service nic friendly that make me come back More

by GMARTIN30601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People on customer service
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May 02, 2023 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 16, 2023

It is a place where people can help you with anything, fast and kind all the time. More

by gloriaescamilla1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Karter
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May 02, 2023 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 15, 2023

I have my car serviced at the dealership because Serge offers excellent customer service, he is always thorough and very knowledgeable and very involved and engaging. I like that he oversees maintenance a More

by LINDAGUILLEBEAU@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Bruyako
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May 02, 2023 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 15, 2023

Good overall. A bit long on the wait. Waiting area under stocked Friendly staff members More

by bill.composer@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Apr 27, 2023 -

Nissan of Athens responded

Hi we appreciate you taking the time to leave this review. We learn that you did not have a more positive experience with us at Nissan of Athens. We would like to make this up to you, if we still can.

Apr 27, 2023 -

bill.composer@gmail.com responded

Wait time too long for simple fix-key recall didn’t even require the car.

Apr 27, 2023 -

bill.composer@gmail.com responded

Ok

April 15, 2023

Problem taken care of. Technician was very helpful and helpful was very professional and friendly. More

by bpowell551@gmail.com
Recommend Dealer
Yes
Employees Worked With
4
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Apr 27, 2023 -

Nissan of Athens responded

Hi, thanks for the four star review. Here at Nissan of Athens we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

April 14, 2023

Just got car there less than a month ago. There were not any issues. Took it to get the oil change and they did something which caused an oil leak. This was not an issue before they serviced More

by TAWANADURHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick in sales , Phillip in service
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April 14, 2023

At the minimum they do as I ask, but many a time they do extra at a reduced rate. A nice waiting room too. More

by LANGTEACHER2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Used service depth. Why no option
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Apr 27, 2023 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 12, 2023

Service Advisor Nate Sartain was exceptional in handling the repairs to our 2022 Nissan Armada. He handled everything for our insurance claim and even the claims adjuster praised him saying that it was the More

by cmcneill315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sartain
Report | Print
Apr 27, 2023 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 12, 2023

Dealership is great as always. Waiting time is terrible on Saturday. I was there for over three hours. More

by tnewkirk33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Report | Print
Apr 27, 2023 -

Nissan of Athens responded

Hi, thanks for the four star review. Here at Nissan of Athens we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

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