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Nissan of Athens - Service Center

Athens, GA

4.6
2,720 Reviews
Call Service Center (706) 410-1914

2,720 Reviews of Nissan of Athens - Service Center

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January 31, 2023

Second time, out standing job got in and out a little under 2 hr I will be back Thanh you! More

by Doreenmurray68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge
Report | Print
Feb 02, 2023 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 30, 2023

Express Service extremely busy, However got mine done in hour 15 min. I had expected it to take much longer due to the number of folk’s getting oil changes, express services. My service rep Jonathan was ver More

by MSrogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in Service 5 stars
Report | Print
Feb 02, 2023 -

Nissan of Athens responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (762) 499-6475 to share more details about your visit so we can make things right.

Feb 06, 2023 -

MSrogue responded

Great staff & service. No issue only suggesting time for waiting area renovations/updates responding to survey. I will continue to use dealership for my service needs and recommend the service guy Jonathan.

January 30, 2023

I love this place. This time, Phillip helped me. He explained some of the services that were due on my car. Very nice and informative! More

by DAFFODILS232002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in the Service Dept
Report | Print
Feb 02, 2023 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 27, 2023

Heather,Nate and Tony have been awesome I'm helping me, Great customer service!! I will keep coming back! More

by DAFFODILS232002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Nate, Tony
Report | Print
Jan 30, 2023 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 25, 2023

Pleased, however I asked for batteries for fob and didn’t get them. Another person checked me out More

by diana.embler.dod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one special
Report | Print
Jan 27, 2023 -

Nissan of Athens responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (762) 499-6475 to share more details about your visit so we can make things right.

January 24, 2023

All whom I encountered on my visit were polite and helpful. The restroom was clean and snacks were available. More

by CJONE272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Report | Print
Jan 26, 2023 -

Nissan of Athens responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Athens! We look forward to your next visit! Take care!

January 24, 2023

The wait time is very long, even with an appointment they are over booked including possibly walk-in. Also it took me a while to be even be seen, but of course on the day I arrived the computer systems was d More

by remya.shinada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serge bruyako
Report | Print
January 21, 2023

Service advisor was very courteous and efficient. I Highly recommend Athens Nissan. Always the best. More

by Jkh.1225
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge
Report | Print
Jan 23, 2023 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 21, 2023

Great guys! I’ll be back! The waiting room was serviceable and that’s about it. Like waiting in a fishbowl. Need some blinds and a much calmer wall color. More

by Bollingkathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 24, 2023 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2023

Demetrius was very friendly and Knowledgeable! Great overall experience! 10/10 recommend for anyone in the area looking for a car! More

by Deja G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius McQueen
Report | Print
Jan 23, 2023 -

Nissan of Athens responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. Thanks for the recommendation, and have an amazing day!

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