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Nissan of Athens - Service Center

Athens, GA

4.6
2,700 Reviews

2,700 Reviews of Nissan of Athens - Service Center

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December 02, 2022

I called up Nissan of Athens service department because my son just moved down to that area and we needed a car to be serviced it was running rough. Spoke with Jonathan the service manager about our proble More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan service manager terrible
December 01, 2022

I scheduled my appointment online and then confirmed in the morning the service assistant was very thorough and asked me to get there at least a 1/2 hour earlier. I arrived early the service assistant chec More

by Itorres321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 03, 2022 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 29, 2022

They take great care of my car. The facility is clean and they have a large variety of snacks. The team is friendly and helpful. More

by KGLYNN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bowers
Dec 01, 2022 -

Nissan of Athens responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 27, 2022

Jonathan and Nate were great. Tech forgot equal air in tires and next service sticker. More

by shon_wilson39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan and Nate
Nov 29, 2022 -

Nissan of Athens responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Athens, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 27, 2022

Very professional run business. The service department shows the utmost in care and concern for all her customers. They have a very clean facility ! More

by theotisjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Eunice
Nov 28, 2022 -

Nissan of Athens responded

It really means a lot to us that you took the time to write such a positive review about Nissan of Athens so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

November 25, 2022

As requested, was not given approximate price before job will be performed, and was given and was not. I am on SS ad not working. He said he will, but signed te receipt so told NATAN SARTAIN as soon as got More

by Alfredhector11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natan Sartain
Dec 28, 2022 -

Nissan of Athens responded

Hi, we're extremely disappointed to hear about your negative experience at Nissan of Athens. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. If you'd be willing, please contact our Manager at (762) 499-6475. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

November 25, 2022

Satisfied with the work that was done. Person that helped me was very nice. I cannot say that about everyone. Appreciated being driven back home and picked back up. More

by RENNAHOLLAND
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Driver
Nov 26, 2022 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 24, 2022

Very happy with service and service manager. Was notified of warranty ending and extra work was done while under warranty. 2 days left. GREAT EXPERIENCE More

by grantcdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Justin
Nov 25, 2022 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 22, 2022

Have always been very satisfied with the attention and prompt service at Nissan of Athens. Thanks to Jonathon M. and his teammates for keeping up the good work! More

by TERRIREECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Magnus
Nov 23, 2022 -

Nissan of Athens responded

Hi Terrireeck, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Athens! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2022

Philip did a wonderful job of taking care of the issues with my car. He kept us informed of the findings and the cost of each of the issues found. Very fast and courteous service. I highly recommend this d More

by James Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Nov 23, 2022 -

Nissan of Athens responded

James, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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