Nissan of Bakersfield

The service dept of this dealership is so disappointing. I have given them two opportunities to change my mind and both times the experience was awful. The first time I called and asked about an oil change I have given them two opportunities to change my mind and both times the experience was awful. The first time I called and asked about an oil change and they said there is no wait come on over. When I arrived they said no more service was being done today they sent everyone home. The second time I went there I had an appt, but waited in a que outside for approx. 30 minutes only to be told that my oil change would take 2.5 hours. So I cancelled and backed out of the terribly laid out service drive. I will never go back and am considering selling my Nissan as I can't seem to find a decent dealership within 100 miles of my home. More

Horrible. This is my 3rd Nissan. Purchased in May 2022. Had nothing but issues. I hate this car. I will never ever purchase a Nissan ever again This is my 3rd Nissan. Purchased in May 2022. Had nothing but issues. I hate this car. I will never ever purchase a Nissan ever again More

Don’t ever try to contact someone with authority because they only give you the run around. This dealer has had my newly purchased (6weeks) used car for over a month and still can’t resolve the problem. The they only give you the run around. This dealer has had my newly purchased (6weeks) used car for over a month and still can’t resolve the problem. The sales people won’t help you. They only say trade it in or sell it yourself. We’ve looked at their lot and nothing is comparable. Been trying to get a call back from the GM, no luck. I’ll be contacting corporate and the dealer board next. More

Bakersfield nissan bad customer service my car have been there since February I don’t recommend this place there since February I don’t recommend this place More

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Neil Martinez was very thorough and knowledgeable. You brace yourself going into a car dealership. Prepare The process was stress free and pleasant. Neil Martinez was very thorough and knowledgeable. You brace yourself going into a car dealership. Prepare mentally for oncoming " pushy salesman." And then... they don't come. Instead, you get friendly people who don't try to "push" anything on you he was helpful. He listened. He was very accommodating. That was my experience with Neil Martinez. Smooth transaction and very helpful made my first car buying experience easy. Neil Martinez gave me he's full attention to all my car needs. thanks again for the great help! JESSE More

Nissan of Bakersfield is awesome. The salesman Neil Martinez was the best I've ever dealt with, and made my experience smooth, and amazing. Neil is very knowledgeable, and professiona The salesman Neil Martinez was the best I've ever dealt with, and made my experience smooth, and amazing. Neil is very knowledgeable, and professional, and surpassed my expectations. I definitely recommend Nissan of Bakersfield, and the salesman Neil. More

I had a wonderful experience purchasing a vehicle at Nissan of bakersfield. when you go, ask for Neil Martinez he is the best ! He is amazing and make the process really smooth. He goes above and beyond Nissan of bakersfield. when you go, ask for Neil Martinez he is the best ! He is amazing and make the process really smooth. He goes above and beyond for He's customers and tries to help as much as possible great service and he knows He's stuff this was the easiest and the best dealership I have ever worked with. Make sure you ask for Neil Martinez by barb macias More

This dealership and the service they provided was awesome! Neil Martinez is the one who helped me, his customer service was great and he was very knowledgeable. Will def be back awesome! Neil Martinez is the one who helped me, his customer service was great and he was very knowledgeable. Will def be back More

Extremely Happy with my new Frontier Truck! ! I had outstanding customer service , provided by Neil Martinez. I was greeted with a friendly face and he was very professional and very helpful. ! I had outstanding customer service , provided by Neil Martinez. I was greeted with a friendly face and he was very professional and very helpful. He answered all my questions and reassured me of my worries. He worked extremely hard to get me the best deal possible and into the truck the wanted. The attention he provided made it feel like family. Great customer care, I highly recommend Nissan of Bakersfield. More

Very clean and professional dealership See Neil Martinez for honest and Great customer service. Thank you Nissan of Bakersfield for honest and Great customer service. Thank you Nissan of Bakersfield More