Nissan of Bakersfield

Saved our trip Driving from placerville to laguna hills it was 3:30 pm on a Thursday afternoon , needing to get to family reunion by 5 pm Friday,and started having t Driving from placerville to laguna hills it was 3:30 pm on a Thursday afternoon , needing to get to family reunion by 5 pm Friday,and started having transmission problems about 30 miles north of Bakersfield- called the local dealer and they said have walk in service till 4:30 pm- nursed our 2009 Altima there about 4:00pm - Ariel our service promptly reviewed the issue and said they could not diagnose the problem till Friday however arranged a loaner car at no cost until Monday- and were back on the road by 6he also checked our VIN number and were shocked when he informed us the transmission warranty had been doubled to 10 years or 120k miles- we had 95k- we originally planned to return Sunday but stayed in LA till Monday morning- by Sat morning transmission replacement was required and approved as warranty repair and was already removed when we talked then at noon and service manager Chris said would be ready for pick up Monday afternoon at no cost including car rental! They also corrected the steering lock recall under warranty and washed the car as well. We made our family reunion on time, had over 5K in warranty costs completed and were only delayed by one day and the only cost was an extra hotel night! Also I was thinking of letting the transmission cool and trying to get over the grapevine thinking We could be stuck in Southern CA for a week waiting for repairs however Ariel thought they could get the problem fixed by end of day Monday and loaner was no cost either way and finding out about the warranty- it was a no brainer, even if it took a day or two longer. Received a call at 1 pm Monday that car was ready- picked it up and were on our way. Want to thank everyone at Nissan of Bakersfield - service people, mechanics and support staff for going above and beyond to make this happen for us. More

Oil change My experience was great like always this is my second time coming in with the same person and he always makes my visit excellent always My experience was great like always this is my second time coming in with the same person and he always makes my visit excellent always More

Great Service Great customer service. I did not have to long of a wait before I was able to get my car back. My service associate was very helpful Great customer service. I did not have to long of a wait before I was able to get my car back. My service associate was very helpful More

Very professional employees Needed work done on my 2017 Sentra. The Service and Parts employees were very professional and curtius. Very satisfied with the work that was done on Needed work done on my 2017 Sentra. The Service and Parts employees were very professional and curtius. Very satisfied with the work that was done on my car. I would recommend this dealership. More

4 new tires and wheel bearing fix Eric was a great service guy. He kept me informed on the progress of my vehicle repairs. Would recommend Eric anytime. Great employee! Would recommend Eric was a great service guy. He kept me informed on the progress of my vehicle repairs. Would recommend Eric anytime. Great employee! Would recommend Bakersfield Nissan! More

It was great I got in and out on good timing My experience is always great at Nissan! Everyone is always so helpful, I’ve never had any bad experiences there! And I never have problems after I le My experience is always great at Nissan! Everyone is always so helpful, I’ve never had any bad experiences there! And I never have problems after I leave. More

Sales Thank you so much Martha you have made my car buying experience the best, I recommend everyone who is looking for a vehicle to ask for Martha Thank you so much Martha you have made my car buying experience the best, I recommend everyone who is looking for a vehicle to ask for Martha More

Used car buyer Juan Medina was a pleasure to work with...Friendly, low key, no pressure. Would recommend Juan to someone I knew looking to purchase. Thank you for a Juan Medina was a pleasure to work with...Friendly, low key, no pressure. Would recommend Juan to someone I knew looking to purchase. Thank you for a good experience. More

Brakes & Service Went in for brakes & told Jesus D. That I was having trouble with the acceleration. Was told that it was my transmission. My heart sank. Thought I was Went in for brakes & told Jesus D. That I was having trouble with the acceleration. Was told that it was my transmission. My heart sank. Thought I was going to lose my car. But he came & asked, didn’t you have an extended warranty. It was covered. He went above & beyond for us. Thank you Jesus D. & Nissan. More