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Nissan of Bakersfield
Bakersfield, CA
1,101 Reviews
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June 30, 2018
Very helpful & reassuring Ariel is by far the best at helping out with concerning situations. I came in with an issue on my brand new car & Ariel was quick to come up with a so Ariel is by far the best at helping out with concerning situations. I came in with an issue on my brand new car & Ariel was quick to come up with a solution. My car would honk 3 times every time I would turn it on, now it doesn’t! His work is 100% & very efficient! More
by ogarrio_patricia
Verified CustomerEmployees Worked With
Ariel Rubio
June 30, 2018
Excellent Customer Service I love taking my car to Nissan. They are very helpful, generous, and the always do a good job on my car when I take it in. I love taking my car to Nissan. They are very helpful, generous, and the always do a good job on my car when I take it in. More
by ruthie
Employees Worked With
Ariel Rubio
June 30, 2018
Wait to long June 27, 2018 took my car in at 1020, with Jesus. I did not have an appointment so I did understand there would be a wait. Trying to convince me to ta June 27, 2018 took my car in at 1020, with Jesus. I did not have an appointment so I did understand there would be a wait. Trying to convince me to take the shuttle home stated I will put that you’re waiting on the paper. He checked back before lunch said will be after lunch again tried to convince me to take the shuttle home. 2:10 pm checked with receptionist said they hadn’t started on car yet and I could go out to his office to check on when they will start on it. An update would have been nice. Other people that came after me leaving before me but I really didn’t know their circumstances if they had waited like I did but went home and came back. No work was done that day and no rental offered eventhough I asked since I had errands to run. He said that’s usually only for big jobs. Had no compassion about my situation. Very flat affect. Most of the personnel seemed like it was a bother to help, overworked unhappy to be employees with your company and unpleasant. No one smiled. My car was ready the next day at 10:00. I must say Jesus had a much better disposition and the receptionist was nice on that day. More
by jjamiecurrie
Employees Worked With
Jesus Talamantes, Jesus Felix
June 30, 2018
fun wait The coffee is a great touch and good. Computer also a great idea. The wait went fast.The free water a great touch also. And service staff are friendl The coffee is a great touch and good. Computer also a great idea. The wait went fast.The free water a great touch also. And service staff are friendly. More
by bagalajohn
Employees Worked With
Chris Zubia, Jose Garcia
June 29, 2018
My experience is always excellent! Excellent work as usuall, Team nissan. The team always go Above & Beyond to meet my needs! I am always a truly satisfied customer! I always trust my c Excellent work as usuall, Team nissan. The team always go Above & Beyond to meet my needs! I am always a truly satisfied customer! I always trust my car being maintained properly here! More
by v.fernandez805
Employees Worked With
Erick Bejarano
June 28, 2018
Awesome Experience But Long Wait Nissan and I have a love hate relationship. The gentleman who helped me has always been kind, checks in with me, and breaks down the information in te Nissan and I have a love hate relationship. The gentleman who helped me has always been kind, checks in with me, and breaks down the information in terms I understand. I wish all the staff could take time and be kind to theircustomers. I waited for over an hour or more for an oil change and there was only a few people waiting before me. I really hate that when I pull up into Nissan, no one is there to greet or ask me how they can help. I have to go search for a sales person. There should be at least one person who can stay in one area to help the service area or at least hire a receptionist to take the order and inspect the cars. More
by AshAwesome28
Employees Worked With
Richard Gatthenji
June 28, 2018
Great Service was great. Was helped on the spot. Employee kept me updated on how the service of the car was going, and answered all my questions. Service was great. Was helped on the spot. Employee kept me updated on how the service of the car was going, and answered all my questions. More
by abby.segov
Employees Worked With
Jesus Felix
June 28, 2018
It was great. I went in because my car was making an usuallay noise. It turned out that I had over filled the cooler tank. Ariel was my service provider and made s I went in because my car was making an usuallay noise. It turned out that I had over filled the cooler tank. Ariel was my service provider and made sure I had a car to get to work just Incase my car wouldn’t be done in time. He called to let me know what was going on with my car daily. He did great. Thank you. More
by pruiz11
Employees Worked With
Ariel Rubio
June 28, 2018
Service Ariel always has a great customer service! always expains to me what is going on with my car and gives me the best attention is needed. Ariel always has a great customer service! always expains to me what is going on with my car and gives me the best attention is needed. More
by heidiolivares93
Employees Worked With
Ariel Rubio
June 26, 2018
Very satisfactory The service is always fast and amazing, Ariel the service representative is always nice and very welcoming and makes you feel at home. He makes sure t The service is always fast and amazing, Ariel the service representative is always nice and very welcoming and makes you feel at home. He makes sure to go out of his way to meet your needs. More
by PAULINACONTRERAS38
Employees Worked With
Ariel Rubio
