
Nissan of Bakersfield
Bakersfield, CA

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Right on the dot I’m a kind of person who rarely comments and with a few words to describe my sevice advisor . He is Knowledgeable on his job, precise and concise an I’m a kind of person who rarely comments and with a few words to describe my sevice advisor . He is Knowledgeable on his job, precise and concise and with amazing personality. Keep him is a good asset to the company More
Service Work Good service department. Unknown on who helped me. I didn't catch a name. Service was done quickly, and was pleased with the timing. Was asked my anot Good service department. Unknown on who helped me. I didn't catch a name. Service was done quickly, and was pleased with the timing. Was asked my another staff member if i needed anything whike waiting. But once again, did not get a name. More
Exceptional customer service! From the moment I arrived until the time service was completed on the vehicle the customer service was beyond exceptional! I loved the way Richard G. From the moment I arrived until the time service was completed on the vehicle the customer service was beyond exceptional! I loved the way Richard G. dealt with the concerns and matters of the vehicle as if they were his own or of someone that he personally knew. This made the experience very personable and I did not feel taken advantage of or as if I were the least of the company's concern. Every detail was expressed and communicated with thought and care. He personally saw the matters of the vehicle all the way through. I appreciated that because I didn't have to communicate with different people who may/may not of know about the concerns of my car. The experience was very personable and that makes you want to come back if you need to and furthers business more. Thank you! More
Great experience This was my second time taking my vehicle to Nissan to get serviced and it was another great visit. I made an appointment and they handled everything This was my second time taking my vehicle to Nissan to get serviced and it was another great visit. I made an appointment and they handled everything efficiently. I was impressed by the quality of service that they provided. More
Loving my new car! The team that helped put me into my new car was amazing! So very helpful and informative with all my many questions! Thank you, so much! The team that helped put me into my new car was amazing! So very helpful and informative with all my many questions! Thank you, so much! More
Amazing customer service. Very friendly. And I they dida good job on the oil change, washing my car, tire change. I would recommend it to everyone. customer service. Very friendly. And I they dida good job on the oil change, washing my car, tire change. I would recommend it to everyone. More
Leave with more issues than you started with I went to have my transmission serviced and to check if my car had any recalls to be dealt with. I asked for an oil change, and for them to check a wi I went to have my transmission serviced and to check if my car had any recalls to be dealt with. I asked for an oil change, and for them to check a window switch. They replaced the wrong window switch, a door lock started malfunctioning, and my battery started having issues. I made multiple visits to correct problems the service department did to my vehicle. I replaced my battery at a different establishment. I am leery about returning to this dealership for service. I will be taking my vehicle to a different dealership in the future. More
Advisor was concerned of me wanting so he put me first Keep up the great work I will return for service I had a great day Drank and coffee also watch the soccer game with nice people Keep up the great work I will return for service I had a great day Drank and coffee also watch the soccer game with nice people More
Service The service was very good. He was extremely helpful and very friendly. My experience as a whole was very pleasant. And the it went faster than expecte The service was very good. He was extremely helpful and very friendly. My experience as a whole was very pleasant. And the it went faster than expected. More
Lost key. Very fast and knowledgeable service dept. Eric was very friendly and informative. They had my key replaced and reprogrammed. I will be back for future Very fast and knowledgeable service dept. Eric was very friendly and informative. They had my key replaced and reprogrammed. I will be back for future services. More