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Nissan of Bowie

Bowie, MD

3.0
643 Reviews
Nissan of Bowie: A New and Used Dealership Proudly Serving Laurel, College Park, Silver Spring and Washington DC New Nissan models aren't the only thing you'll encounter at our Bowie dealership, serving the greater Bowie, College Park, Laurel, Silver Spring and Washington DC areas. You'll also be treated to exceptional service, an impressive selection, and competitive prices. We're proud to treat all of our customers with the utmost respect and care, whether you're shopping for a new 2014 Nissan Rogue, Sentra, Altima, Pathfinder, Maxima or used car, exploring auto loan and lease solutions, needing car repair, or purchasing auto parts. For all of your automotive needs, come explore our Bowie Nissan dealership located at 2200 Crain Highway Bowie, Maryland. We love what we do, and can't wait to share that enthusiasm with you.
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2200 Crain Highway

Bowie, MD

20716

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Showing 643 reviews

October 20, 2021

Best customer service, love the energy, was very helpful. Explained literally my whole car didn’t get that kind of service no where else More

by Angie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony , Anthony Vanchieri
Oct 23, 2021 -

Nissan of Bowie responded

It's awesome to hear that you had a great experience, Angie! Your satisfaction is our top priority. If we can be of further assistance to you, please call us at 301/867-6124. Thank you for choosing Nissan of Bowie! ~Dawn Criste, Owner Loyalty Manager

September 28, 2021

Since 2012, Ishmael was great & pleasant. But, since 2020-2021, that changed. He's not around anymore when I arrived. I ended up with several teams that I'm not familiar. I had an appointment 2 months a More

by MizzieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ishamel,
Sep 29, 2021 -

Nissan of Bowie responded

MizziB, we're very sorry to hear of your dissatisfaction. I'd love to address your concerns, I'm confident that we can reach an agreeable resolution. Please reach out to me at 301/867-6124. ~Dawn Criste, Owner Loyalty Manager

August 19, 2021

I am back again with my headaches and frustrating malfunctioning 2020 Nissan Sentra car that I purchased from Nissan of Bowie. Same car with more problems( My car will stop at a stop light, would not More

by BabyTomlinson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Cusack
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Hideous, go anywhere but here. They tried to charge me $5,000. I took their estimate to another garage who said I didn't need ANY of this work done. And don't expect to get anything fixed there without wa More

by Mikuli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Cusack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Nissan of Bowie responded

Mikuli, I'm sorry that our attempts to contact you in reference to this review have gone unanswered. We stand behind the recommendations of our factory trained technicians. We invite you to come in and sit with our Service Director, Shop Forman and myself to review the recommendation made at the prior visit. Please call 301/867-6124 to make an appointment. Best Regards, Dawn Criste Owner Loyalty Manager Nissan of Bowie

March 20, 2021

I HAD A HORRIBLE EXPERIENCE WITH THIS DEALERSHIP!!! I PAID FOR MY BATTERY TO BE REPLACED AND ALL THEY DID WAS CLEAN MY OLD BATTERY!! THIS IS UNACCEPTABLE!!! More

by Ronda R.
Recommend Dealer
No
Employees Worked With
Sidney Williams, Hoa Dang
Apr 01, 2021 -

Nissan of Bowie responded

Hello Ronda, please give us a call in reference to this accusation. We strongly believe that this is NOT the case and would like an opportunity to address this claim. We look forward to hearing from you 301/867-6124. ~Dawn Criste, Owner Loyalty Manager

February 02, 2021

THE MOST positive car-buying experience I have ever had . The staff were all extremely helpful and friendly. Drove away in a brand new Rogue, and I LOVE it! More

by danajoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Gott
Feb 05, 2021 -

Nissan of Bowie responded

Danajoy, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2021

Just bought a brand new Rogue from Nissan of Bowie. The easiest car deal we've ever made! I can't say enough positive things about our experience, and our new car! Thank you Jamie Ott for taking great care More

by jdsrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Ott
Feb 05, 2021 -

Nissan of Bowie responded

Hi Jdsrobinson, thank you for taking the time to leave a review for us at Nissan Of Bowie. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you for choosing Nissan of Bowie!

November 15, 2020

LEARN FROM MY MISTAKES AND STRUGGLES I AM CURRENTLY GOING THROUGH WITH MY 2020 NISSAN SENTRA. DO NOT BUY CARS FROM NISSAN OF BOWIE ON CRAIN HIGHWAY. I bought a 2020 Nissan Sentra from Nissan of Bowie on Cr More

by BabyTomlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Bledsoe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cusack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parul Kumar
Nov 17, 2020 -

Nissan of Bowie responded

Rita, we will not engage with your social media smear campaing. Please take a moment to review the Maryland Lemon Law. Your vehicle was built by Nissan, not Nissan of Bowie. Even on new cars, parts will sometimes malfunction. This is the reason that Nissan backs their product with a warranty. We're happy to help diagnose any issues you may have at this time. Please call me directly to schedule an appointment 410/867-6124. ~Dawn Criste, Owner Loyalty Manager

Nov 24, 2020 -

BabyTomlinson responded

Dawn Criste you calling my struggle with a lemon car Nissan Of Bowie sold me a smear campaign. Can you answer couple of questions? The car that is currently giving me headaches, where did I purchased it? Did I not drove it for three days and it was TOWED to your dealership because it would not start? Did your service department tells me what was wrong with the car? Didn’t your service department send me an email saying everything was good? My vehicle was built by Nissan, what is your dealership name? So you are finally admitting your dealership SOLD ME A MALFUNCTIONING LEMON CAR? Why didn’t your service department diagnose my car properly while it was at your dealership? After it was TOWED TO YOUR DEALERSHIP. Oh I remember, Dawn Criste the liar stated THERE WAS NOTHING WRONG WITH the CAR. Did you forget your response on Google review about the car you want to properly diagnose now. Until you fixed the problem, whenever the car gives me headaches I am taking it to all car reviews and google reviews To help someone from making the same mistakes I did by buying a malfunctioning lemon car from Nissan of Bowie.

Aug 19, 2021 -

BabyTomlinson responded

I am back again with more problems from my 2020 problematic Nissan Sentra. Now I am not a mechanic and do not knows about cars. But I do work in the medical field and when a patient comes in for a physical examination they are checking thoroughly (eyes nose, ears, mouth, reflex, examine different body parts and sends to the lab for blood work). Now let’s apply that medical theory to comprehensive checking of my problematic 2020 Nissan Sentra. If the auto body shop is saying they did a “comprehensive checking” of my problematic 2020 Nissan Sentra car on 08/14/2021. I will assume the expectation will be checking everything under the hood of the car to make sure everything is in working order. Now if I came back to pick up my car, oil was not change, sparks plugs was not change, fuel filter was not change. Nothing different was done to my car and I am still experiencing the same problems. Doesn’t that mean Nissan of Bowie is lying and did not touch my car? And that means they knew they sold me a lemon car and are not trying to fix their lemon car. Same car with more problems🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️. Ladies and gentlemen please learn from my horrible mistake and avoid the nightmares I am experiencing. Nissan of Bowie is the worse car dealership in the USA.

November 13, 2020

Our sales person Trina was a pleasure to work with. We purchased a low mileage car and blame ourselves for trusting them when they said there were not any problems and not checking every button before we More

by ralden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trina, Finance Guy
September 22, 2020

I cancelled my extended warranty at the beginning of July because the car was a total loss in an accident. The insurance company and gap insurance has paid off. The remaining balance on the loan is what the More

by bonesmom
Customer Service
Recommend Dealer
No
Employees Worked With
Michael Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
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