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Nissan of Bowie

Bowie, MD

3.0
643 Reviews
Nissan of Bowie: A New and Used Dealership Proudly Serving Laurel, College Park, Silver Spring and Washington DC New Nissan models aren't the only thing you'll encounter at our Bowie dealership, serving the greater Bowie, College Park, Laurel, Silver Spring and Washington DC areas. You'll also be treated to exceptional service, an impressive selection, and competitive prices. We're proud to treat all of our customers with the utmost respect and care, whether you're shopping for a new 2014 Nissan Rogue, Sentra, Altima, Pathfinder, Maxima or used car, exploring auto loan and lease solutions, needing car repair, or purchasing auto parts. For all of your automotive needs, come explore our Bowie Nissan dealership located at 2200 Crain Highway Bowie, Maryland. We love what we do, and can't wait to share that enthusiasm with you.
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2200 Crain Highway

Bowie, MD

20716

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Showing 643 reviews

September 15, 2020

After two agonizing week without a car. After two weeks of suffering as a single mother. After two weeks of calling and asking to speak with the owner of Nissan of Bowie. I finally get a response from goog More

by Rita Tomlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Bledsoe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cusack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daequan
Sep 17, 2020 -

Nissan of Bowie responded

Ms. Cole, to date we have found NO issues with your vehicle. Several members of our staff have spoken with you over the last two weeks to ask you to please come pick your Sentra up. Your car only has 260 miles on it; it runs and starts perfectly. There is a process for declaring a car a lemon, that determination can only be made by the factory. We stand firmly behind our findings and invite you to seek a second opinion from another Nissan dealer. We are open until 7pm, please pick up your Senta as soon as possible; failure to do so could result in storage fees. If you have any questions, please call me directl;y at 301/867-6124. ~Dawn Criste, Owner Loyalty Manager

September 11, 2020

September 1 2020 I received an email from Nissan of Bowie stating the 2020 Nissan Sentra car was fine. After two agonizing week without a car. After two weeks of suffering as a single mother without a car. More

by BabyTomlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Bledsoe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cusack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daequan, Parul Kumar
Sep 17, 2020 -

Nissan of Bowie responded

Ms. Cole, to date we have found NO issues with your vehicle. Several members of our staff have spoken with you over the last two weeks to ask you to please come pick your Sentra up. Your car only has 260 miles on it; it runs and starts perfectly. There is a process for declaring a car a lemon, that determination can only be made by the factory. We stand firmly behind our findings and invite you to seek a second opinion from another Nissan dealer. We are open until 7pm, please pick up your Senta as soon as possible; failure to do so could result in storage fees. If you have any questions, please call me directl;y at 301/867-6124. ~Dawn Criste, Owner Loyalty Manager

Nov 24, 2020 -

BabyTomlinson responded

You found no issues with the car, so why are you asking me to call you directly so it can be properly diagnosed? I picked up the car and not even months later, the car have the same problem again showing this time a malfunctioning warning sign. It runs perfect I wonder why it stop again showing malfunctioning warning? You stand firmly behind your findings, so then you don’t need to properly diagnosed the car. Or less you are lying about your findings. Guys please learn from my mistakes, my struggles and my headaches. Take your car buying somewhere else. Nissan Of Bowie will tell you one thing and you will be stuck with a lemon car.

July 18, 2020

One of best vehicle buying experiences I've had Saw a Certified truck on AutoTrader I was interested in, sent an email and received a response within minutes and was able to schedule an appointment More

by Titan4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Ott
Jul 20, 2020 -

Nissan of Bowie responded

Titan4x4, your wonderful feedback and rating mean a lot to us. We are thrilled to hear that you had a positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help! ~Dawn Criste, Owner Loyalty Manager

July 07, 2020

This dealer pulls all the classic no-go moves. If you are looking for a certified pre-owned vehicle do not go here. We spent four hours at the dealership and staff refused to share our final financing terms More

by Aschlafes
Recommend Dealer
No
Employees Worked With
Tom Cusack
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Been waiting since Monday for them to call in my warranty claim, good service overall but they move slow when it comes to warranty claims More

by DmvDre70
Recommend Dealer
No
Employees Worked With
Service center
April 08, 2020

Car buying with COVID 19 Buying during the COVID 19 period, was the best buying experience, buying any product. Dennis Fonger and his manager, Michael Morelli at Nissan of Bow More

by bcancelliere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Fonger
Apr 09, 2020 -

Nissan of Bowie responded

Bcancelliere, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Bowie. We will be happy to share your kind words with Mr. Morelli and Dennis "Moose" Fonger. We truly appreciate your business and this great review. If there is anything we can assist you with going forward, please give us a shout; we're happy to help! ~Dawn Criste, Owner Loyalty Manager

February 23, 2020

Post Sale Customer Service Report Card - F I purchased a new vehicle in Oct-2019, and received incorrect title and registration in Dec-2019. Worked with a junior person for 4 weeks who couldn't More

by michael
Customer Service
Recommend Dealer
No
Employees Worked With
Cris Taylor
December 07, 2019

WISH I NEVER STOPPED AT THIS DEALERSHIP!! After stopping to only look at a truck I was forced into an unfair unwanted purchase based on a lie. My desires and needs were ignored and I’m a very unsatisfied ow More

by Unhappy 🙁 Nissan Purchase
Recommend Dealer
No
Employees Worked With
Jerry Frink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2019

Horrible service manager and parts department. Went in on two different occasions to purchase oil filters for my Altima. Stood at the parts counter in a busy service department with zero help. I ri More

by T. Apinosa
Customer Service
Friendliness
Recommend Dealer
No
August 02, 2019

Great experience I had purchased 4 Nissan Murano SUVs from 2002 to 2015 from Priority Nissan and as I went to purchase the 2019 one I had a bad incident with the sales More

by MaddieBoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Le'Shon Johnson
Aug 23, 2019 -

Nissan of Bowie responded

Hi Maddieboom, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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