Nissan of Bowie

Positive Experience Thanks to Akesha Thomas for her friendly and professional sales service. Thanks to Sean in finance for his expertise and smooth handling of financing. Thanks to Akesha Thomas for her friendly and professional sales service. Thanks to Sean in finance for his expertise and smooth handling of financing. Thanks to sales manager Richard Bledsoe for his appreciated customer service. And thanks to the friendly people in service. I'm am estatic about my 2016 Nissan Altima SV. It has luxury features that I wanted without a huge costs; and it is such a pleasure to drive while listening to Sirius radio that I'm a more pleasant driver! More

Unhappy customer While the sales staff is somewhat helpful. I purchased a 2015 rogue and the seat is one of the most uncomfortable seats i have ever sit in. I have had While the sales staff is somewhat helpful. I purchased a 2015 rogue and the seat is one of the most uncomfortable seats i have ever sit in. I have had the car back to the dealership several times and spoke to the manager with no resolution. The sales manager suggested i contact consumer affairs and that did no good. I was told by the Nissan that is was a feature of the seat. Since then I have called and left several messages for the sales manager and no return call. I would recommend not buying any car from this dealership. More

Happy Customer ☺️☺️☺️ I First would like to say Thank you Velinda, Brenda and Akesha?? thanks for your patience and the caring manner in which this deal was handled?????? y I First would like to say Thank you Velinda, Brenda and Akesha?? thanks for your patience and the caring manner in which this deal was handled?????? you were the Best!!! Thank you for the great deal and wonderful experience in buying my new 2016 Rogue ????????thank you again! More

Outstanding Customer Service My Husband and I was looking for a used vehicle. We were extremely fortunate to get Velinda Prices on the phone after seeing a vehicle online that was My Husband and I was looking for a used vehicle. We were extremely fortunate to get Velinda Prices on the phone after seeing a vehicle online that was in their inventory. She immediately treated us with OUTSTANDING professionalism and pristine customer service. Tom Cusak followed up with the exact same level of customer service! They made our car buying experience pleasurable! I would HIGHLY recommend them! We left feeling like they genuinely cared about us and our needs. I can't thank them enough. More

Just an amazing experience! My wife and I went looking for a used vehicle we had seen on Nissan of Bowie's website! When we arrived we were greeted by our sales person in a very My wife and I went looking for a used vehicle we had seen on Nissan of Bowie's website! When we arrived we were greeted by our sales person in a very friendly and professional matter. Even though the salesperson knew what we were there to look at, they still showed us some other vehicles so we had all our options in front of us to make a great purchase. The entire process went smoothly and without a hiccup! I would strongly recommend Nissan of Bowie to my friends and family when in the market for a new or used vehicle. Thank you Nissan of Bowie, we will be back! More

Horrible Experience Customer Service wasn't good. Richard B. is disrespectful and doesn't know how to communicate to customers especially ones that are trying to purchase Customer Service wasn't good. Richard B. is disrespectful and doesn't know how to communicate to customers especially ones that are trying to purchase a car. Sales consultant would say one thing and Sales Manager would say another very back and forth and confusing. Wouldn't recommend this dealership to anyone. More

Great customer service This is my 3 Rogue that I purchased from Sulma Vasquez she is very professional and very knowledgeable about the vehicle and very good customer serv This is my 3 Rogue that I purchased from Sulma Vasquez she is very professional and very knowledgeable about the vehicle and very good customer service. Thanks Sulma. More

Great Experience ! We were looking for a quality used car and came to right place! They had many low mileage vehicles that looked new. Our salesman , Chris Franklin, w We were looking for a quality used car and came to right place! They had many low mileage vehicles that looked new. Our salesman , Chris Franklin, was so helpful in showing me several models in my price range and I found something that was perfect. We went to the dealership several times and were always greeted immediately and asked if anyone was helping us. We also were impressed with Rex in Finance. Buying a car is usually stressful but the level of customer service and professionalism made this purchase quite simple. Would definitely recommend this dealership to friends and family. More

Insulted and Scammed by Velinda Price of Nissan of Bowie On Tuesday September 2nd 2014 at around 10:00am I spoke with Britney and scheduled to go into the dealership (for Velinda) to view and discuss about On Tuesday September 2nd 2014 at around 10:00am I spoke with Britney and scheduled to go into the dealership (for Velinda) to view and discuss about the Nissan Versa Note SV. As scheduled, I arrived at the dealership at around 3:45 and the first thing was that the vehicle was not available or pulled prior to my arrival. I asked Velinda why the vehicle was not pulled and she informed me that I should go out on the lot and pick a car. I was disappointed with the first appearance and interaction with Velinda even though we have discussed my requirement and price range on the phone prior to me going to the dealership. I went to the lot and picked a Versa Note SV and went back to the building. To my surprise, they pulled up with a White Nissan Sentra (which is not what I asked for). At that time, I refused to test drive the higher vehicle and asked why they bought out the Sentra instead of the Versa. The Sentra was priced $3000 0ver my price range. I went home and saw an email from Velinda and to my surprise after wasting all my time and their several attempts to SCAM me, she was now trying to disrespect and insult me (see Velinda’s email below). I was not rude to anyone at this dealership but at the same time, will not open up myself to a SCAM. It is bad business to discuss and have an understanding with a customer on the phone and then do something else when the customer arrives at the dealership. I am very disappointed and will not forget this horrible experience any time soon. On Tuesday, September 2, 2014 6:48 PM, Nissan of Bowie wrote: Jacqueline, it's Velinda Price. Thank you for stopping by Nissan of Bowie. We sincerely appreciate it. As per our conversation, I am emailing to you the attached quote which is on the lesser expensive of the two vehicles that you selected, the 2014 Nissan Sentra. It would require a lesser trim level to get to the $16,000 that you require. Jacqueline, as a side note, please be mindful that everyday in this business we have to make decisions on how to best serve our customers. Even when they disrespect us and talk down to us we try to be as gracious as possible. Not because we are desperate for business but because that is who we are as an organization. Should you desire to do business with us, we are here to serve you. As of close of business the above quote will become void because Nissan will no longer offer the Holiday Cash. Thank you once again for the opportunity More