Nissan of Dearborn

Knowledgeable, professional, honest & friendly service advisors who take customer concerns seriously & do not try to sell you on services you don’t really need. Ease of making an appointment & delivery of advisors who take customer concerns seriously & do not try to sell you on services you don’t really need. Ease of making an appointment & delivery of services as promised. More

Great customer service at the service department, Zaid was super professional and helpful. I would definitely recommend this place and I will keep going to get my 2019 armada serviced there always. was super professional and helpful. I would definitely recommend this place and I will keep going to get my 2019 armada serviced there always. More

Excellent customer service and professionalism thanks for all the staff in making the process so smooth all the staff in making the process so smooth More

Horrible customer service. We put $500 down to secure a new vehicle that was coming in the next week or two. When it arrived 3 weeks later on a Thursday, Natasha(sales woman) t We put $500 down to secure a new vehicle that was coming in the next week or two. When it arrived 3 weeks later on a Thursday, Natasha(sales woman) told us we had to come in within 48 hours or someone else would be able to buy it. Then why did we put money down to hold a vehicle if that wasn't true. WE were NEVER told there was 48hr window to take delivery or we could lose it. This sales woman (Natasha) tried to pressure us to come in and at least sign the paper work and pick it up another day. (Middle of the month purchase) I know times are tough and new cars are hard to get, but if you need to understand what "CUSTOMER SERVICE" is all about. This dealer Nissan of Dearborn(Which was formally called All Pro Nissan) doesn't deserve anyone's business! Once we told them we were going somewhere else, they offered to give us oil changes to keep our business. WE got 3 free oil changes anyways from the Nissan of FH. We took our business to another Nissan dealer and were treated like royalty. Thank you Nissan of Farmington Hills!! More

The salesperson was very professional and courteous. She went out of her way to find us the car with the color we wanted. She went out of her way to find us the car with the color we wanted. More

Very nice stuff . End up buying the Nissan Rougue love it 😊 . Everyone very friendly and kind End up buying the Nissan Rougue love it 😊 . Everyone very friendly and kind More

Hello, The quality of the work was good and kept me informed. I was unhappy with the washer fluid wasn’t topped off and the truck should have been washed. Thanks informed. I was unhappy with the washer fluid wasn’t topped off and the truck should have been washed. Thanks More

It's with my pleasure working with Nabiha great Job. . . . . . . Thank You much. nabiha I'm happy . . . . . . Thank You much. nabiha I'm happy More

Great service could be faster on oil changes other wise very very good would recommend very very good would recommend More

Ashley took time to explain my options and the showroom was clean and the workers we’re efficient was clean and the workers we’re efficient More