Nissan of Dearborn

Best deals and Customer service! Zahraa made it easy for me to buy a new car. I’ve been looking around for the right car and price for months until I met her. She went above and beyon Zahraa made it easy for me to buy a new car. I’ve been looking around for the right car and price for months until I met her. She went above and beyond to get me the best deal! I highly recommend her. Outstanding customer service! She’s friendly, professional, courteous, and patient! I’m so glad All Pro Nissan has an employee like Zahraa. My friend is also getting a car from her. Thank you for everything, I’ll def be referring more family and friends! More

Outstanding sales person Bilal El Rida is an outstanding sales person. He is friendly, energetic, respectful, and extremely efficient. He sincerely tried to secure the best de Bilal El Rida is an outstanding sales person. He is friendly, energetic, respectful, and extremely efficient. He sincerely tried to secure the best deal on a car lease and streamlined the process efficiently. Very pleasant individual to work with and is definitely an asset to the dealership. More

Great deals, and better service! The dealership is wonderful, and I actually had a previous lease from a different sales person. When it came time to return that lease I found out my The dealership is wonderful, and I actually had a previous lease from a different sales person. When it came time to return that lease I found out my previous salesperson had left and I was referred to Z by Chris Dugan in management. Z is one of the nicest people I have ever worked with at a dealership and after both working in one myself, and stopping at about 500 in the past month that is saying something. She always went above and beyond to help make sure that I got anything I wanted in the car buying process, even offering to get me and my family anything from the customer lounge, like coffee or water, just to save us the short walk. Between her, Chris, and Mike we were able to find the perfect vehicle, trim level, mileage, and monthly payment to get me out of my old lease and into a new one. The only issue I have about how quick the process was, is that I enjoyed my time talking with Z and didnt want to leave once paperwork was signed, although I would gladly seek her out for a conversation any time I find myself back at the dealership. And to further sum upo how far above and beyond Z went to help make sure I got the vehicle I wanted, when I wanted it, I asked her around 8:30PM when she was scheduled to leave and she let me know she was meant to leave at 6, and even had an hour to travel in inclement weather, but she still stayed and didn't even mention her own situation until I asked. Wonderful person, wonderful salesperson, wonderful dealership. I definitely can't see myself wanting to work through anyone other than Z for any future deals I want to work out at All Pro. More

Great customer service and all-star employee I came into today to get my air duct replaced in my Nissan Sentra. Throughout my time there, Trisha Wais, the customer loyalty manager, treated me wit I came into today to get my air duct replaced in my Nissan Sentra. Throughout my time there, Trisha Wais, the customer loyalty manager, treated me with kindness and respect. She was in a positive mood and radiated friendliness throughout my interactions with her. Her treatment of me and her genuine spirt demonstrates that she realizes that she recognizes how imperative it is for her to foster good relationships with the customer. I hope she is well appreciated by her supervisor and coworkers. Next time I need to schedule maintenance I will do my best to reach out to her because I know she’ll be attentive to my needs and brighten my day. More

Z is the best! I came to All Pro Nissan and met with Z to trade in my leased car for a new one. Not only did she give the best deal, but we sat and talked while wait I came to All Pro Nissan and met with Z to trade in my leased car for a new one. Not only did she give the best deal, but we sat and talked while waiting for the car to be finished being detailed. She explained everything so thoroughly and answered all of the questions I had! Definitely recommend! More

Efficient Gotta a used car no nonsense. Thank you very Much for making it a pleasant experience. They negotiated a little bit on the price. The car came to me c Gotta a used car no nonsense. Thank you very Much for making it a pleasant experience. They negotiated a little bit on the price. The car came to me clean and in great condition More

Fantastic Saleswoman Z made the experience the best I could have ever asked for. She walked me around each car I was interested in and answered all my questions. She deser Z made the experience the best I could have ever asked for. She walked me around each car I was interested in and answered all my questions. She deserves an award for such high character and professionalism. Truly an outstanding saleswoman not to mention helpful and kind. I love her and I will be sure to highly recommend her and her services to all of my family and friends. Z is #1. More

i don't recommend this place to anyone I really don't recommend that place to anybody for what happened with me they treat customers in a disrespectful way and you have to call them se I really don't recommend that place to anybody for what happened with me they treat customers in a disrespectful way and you have to call them several times to arrange you an appointment and every time I leave my phone number and name to call me back but no one called me until I called them again to request for an appointment every time i called them to ask about a rental they told me that there is no rental available until one day when I suggested to talk to someone else to see if it is available or not and suddenly there was one to rent above all of that the employee who dealt with make you feel that you are not welcomed and she doesn't want to help with anything she even didn't introduce her self or told me her name and she wanted me to arrange the rental myself from her phone from rental company and to ask about the rate of that day she called the company and pass the phone over to me and i didn't know that she wants to arrange the whole thing although when I called them to set an appointment the said to me that we arranged a rental for you after what happened to me and what I felt I canceled everything and I don't want to be in a place I don't feel no one wants to help you at the end, i don't recommend this place to do anyone More

Lease nightmare This has been the worst experience I have ever had with buying/leasing a car. From the moment I walked into the dealership and had to wait for a very This has been the worst experience I have ever had with buying/leasing a car. From the moment I walked into the dealership and had to wait for a very inexperienced salesman, to the day I picked up the car has been a nightmare. I should have trusted my gut and walked. The paperwork went ok but the day I picked up my car he handed me an iPad and said here, this tells you all about your car. When I asked him if it showed what options come on the car, he had no idea. Then, when he pulled the car up, he still didn't know. I found out later at home it came with the automatic foot opener for the hatch. Then to top things off, it has taken them 3 MONTHS to PAY OFF my old lease. I was told by the salesman it was taken care twice. When I called and asked for the GM they said he was busy and would return my call, which never happened. When I called back a few days later they said they would connect me to Samar Salame in Finance who NEVER called me back either. I finally had to call the All Pro in Macomb and complain. Then when they finally did pay my old lease off they subtracted the money I had paid on my over milage. Leaving me the balance. I would NEVER EVER buy from them or recommend them to my worst enemy. More