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Nissan of Dearborn

Dearborn, MI

4.9
330 Reviews

24501 Michigan Ave

Dearborn, MI

48124

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330 Reviews of Nissan of Dearborn

March 09, 2019

Worked with us to cancel our contract We bought a certified used car at the dealership and signed a contract the same day but later realized that we did not want that car. So, we contacted More

by AhujaFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Al-Homoudi, Chris Dugan
March 03, 2019

Crooked dealership.: They went out of business for selling over a thisaand cars under the table. They pretended that were still in business when I called them last Septem More

by Charles45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrance Borthwell, Samar Taha
December 31, 2018

New owners... Now horrible service! Beware! Oil change on my visit, which under the previous lease contract was free, now under new ownership is $60. No letter or communication to inform of the More

by Abeee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir Al-Homoudi, Aaron Hassell
October 06, 2018

Service rep. changed brake fluid at 30K miles_pads are good Service rep. try to sell you anything (even if your car does NOT need it)...In my case, Service rep said that base on "user manual" I needed to get th More

by Adelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Hassell
August 16, 2018

Expensive I never expected I will be so unhappy after getting my new car. 1 hr after getting the car, I found out Tamaroff Nissan southfield is offering $35/mon More

by lost.kutta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amir Al-Homoudi
Aug 31, 2018 -

Nissan of Dearborn responded

Hello, I am sorry to learn of your disappointment with the terms of your purchase and the communication with our Sales team. I take your feedback seriously and would like to speak with you further regarding your experience. At your earliest convenience, please reach out to me. Sincerely, Adam Helberg General Manager ahelberg@allpronissan.com 844-338-0010

August 13, 2018

Don't buy anything from them, ever Worst customer service, blatent lies about condition of used vehicles. Sold me a broken car and won't do anything to fix the issue. Will not return More

by Jon M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrance Borthwell, Zahraa Amhaz, Chris Dugan, Mike Gurny
Aug 29, 2018 -

Nissan of Dearborn responded

Jon, I am disappointed that your experience with us did not meet your expectations. I take your feedback seriously and would like to speak with you further about your concerns. Please reach out to me by email or phone. Sincerely, Adam Helberg General Manager ahelberg@allpronissan.com 844-338-0010

July 31, 2018

Amazing!!! By far one of the nicest dealerships I have been to on my car search. Everyone was so friendly and I spoke with Erika who was more than willing to a More

by Gbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika V
Aug 01, 2018 -

Nissan of Dearborn responded

Thank you for taking the time to leave us a superb five-star review. We are ecstatic to learn Erika went above and beyond to assist you in our Service Department. We look forward to continuing to take care of all your auto needs. Let us know if you should need anything.

June 02, 2018

Happy Customer Worked with Z at this dealership she worked very hard to get my deal done how i wanted it done. Very pleased with her professionalism., and her aggres More

by Crane930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jun 03, 2018 -

Nissan of Dearborn responded

We're thrilled to learn that Zahraa and the rest of our team worked hard to ensure that you were happy and satisfied. It's great to know that you were pleased with your experience. If we can assist you with anything else, then please let us know. We are always happy to help with your vehicle needs.

May 29, 2018

Highly Recommend Amir A! I bought a Jeep Wrangler from Amir A and everything went very smoothly! In fact I found the car online and Amir sent me even more current pictures (i More

by Chuck123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Al-Homoudi
May 27, 2018

Professional and excellent customer service I recently leased a 2018 Rogue from Nissan Dearborn. It was a pleasure to have Belal as my sales representative. He was very helpful, professional and More

by Mehdi hage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal
May 29, 2018 -

Nissan of Dearborn responded

Mehdi, thank you so much for the great review! We are happy to learn you received stellar service from Belal! It was a pleasure doing business with you. Congratulations on your new 2018 Rogue!

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