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Nissan of Elgin
Elgin, IL
242 Reviews
We offer a large selection of brand new Nissan cars, trucks, and SUVs, as well as plenty of used and certified pre-owned cars from a wide range of car manufacturers. Our team of expert staff is on hand to help you choose the vehicle you love, whether it's a new Nissan model or a pre-owned car from another manufacturer. Each of our new cars is readily available in a variety of colors and trim levels, so you can be confident you'll find one you love. We offer a generous dealership discount on our new SUVs, cars, and trucks, as well as a three-day exchange guarantee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 242 reviews
June 07, 2026
I was there for an oil change and service. While I was there I had asked if my 2nd key fob can be programmed because at the time I bought the vehicle, it didn't work and I had informed the sal While I was there I had asked if my 2nd key fob can be programmed because at the time I bought the vehicle, it didn't work and I had informed the salesman of this. He said he needed to talk with his supervisor. I was told, upon his return, there was nothing they could do and I had to pay over $200 to get it programmed! Really, the ink wasn't dry on the contract and I am being told this? Needless to say I left without it being programmed. I called back and was told that it would be covered by the warranty only to find out because the problem is the key fob itself and not the actual system, it wasn't covered and I would have to pay to get it programmed! I have been a customer for years and to have to go through this is unacceptable and not good business at all. I am more than happy to discuss this further if you would like. I would hate to think I am being taken advantage of because I am a woman. Thank you for your time. Gwen Barnett More
by gwenb99
Verified CustomerEmployees Worked With
Joe
June 04, 2026
This place is very clean, service was very excellent, Joe been updating me with status of my car while waiting. been updating me with status of my car while waiting. More
by julie_malit
June 04, 2026
Great service and very respectful workers will always let them service my car. Thank you Nissan them service my car. Thank you Nissan More
by Westbrook.velma
June 04, 2026
Good service and very easy to work with. Keeps me apprised of the status of the work. Work is done as promised. Keeps me apprised of the status of the work. Work is done as promised. More
by robert.der.der
June 03, 2026
Great experience. Wish I would have bought this Rogue at this dealer. Have had a couple hiccups with the transmission and transfer case and Elgin Nissan went above and Wish I would have bought this Rogue at this dealer. Have had a couple hiccups with the transmission and transfer case and Elgin Nissan went above and beyond every time. Thank you... More
by jasnlaw1971
June 03, 2026
Very happy with service Scott was very knowledgeable and informative Very satisfied with everything and everyone informative Very satisfied with everything and everyone More
by gwinston61
June 02, 2026
Great customer service Very helpful and vehicle was done on a timely manner Keep up the good work on a timely manner Keep up the good work More
by fernando.torres.aishl
June 01, 2026
Great customer service Friendly Great attention Excellent advice, Great explanation of vehicle need to fixed, good dials and excellent offerings advice, Great explanation of vehicle need to fixed, good dials and excellent offerings More
by ladislaoaleman
